整體評分
4.8
各級評分數量
  • 94% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年5月31日

this is the best app i have came across by far. very easy interface and easy to use not like many other complicated apps..thank you

Fecce
印度
使用應用程式 4個月
BestChat 已回覆 2024年2月29日

Thank you for the kind words! Ease of use is our priority! If you need any assistance, feel free to reach out to us.

2023年5月5日

This software works well, customer service is responsive and problems are solved accurately and efficiently, this software can do a lot and is worth a try, but there is one thing I would like to improve, the ability to see messages from customers and reply directly, at the moment it is only an online chat function, I hope it will be added soon.

AOMUO
中國
使用應用程式 6個月
BestChat 已回覆 2024年3月1日

We're glad to hear that you find our software useful and our customer service responsive, AOMUO. Your feedback regarding the ability to see messages from customers directly is duly noted, and we'll consider it for future updates.

2024年1月28日

介面簡單,好操作。Inbox icon 的呈現方式有引導用戶聊天的功能。不過國際化的部分需要再改善一些(例如:chat invitation 的語言,希望可以設定不同語言)。帳號的使用也希望可以有多個帳號同時登入(目前限制2個,但這部分可以跟客服溝通,他們會幫你申請)。整體來看,很OK

TIANYIAI
台灣
使用應用程式 5天
BestChat 已回覆 2024年3月15日

感謝您的寶貴意見!💡 我們很高興您覺得介面簡單易用。關於國際化方面的建議,我們會仔細考慮。歡迎您隨時提供更多寶貴意見!

2023年6月2日

I've been using BestChat app for several days now and I am really impressed. It is easy to use, integrates with my Shopify store seamlessly, and the customer support is the top-notch. I would definitely recommend BestChat to anyone who is looking for a live chat and chatbot solution.

Babie Bomb
中國
使用應用程式 大約2個月
BestChat 已回覆 2024年2月29日

Thanks for sharing your experience with BestChat! 🌟 We're thrilled to hear that you find it easy to use and seamless with your Shopify store. Thanks for the recommendation! 👍

2023年6月13日

I recently implemented this company's chatbot for my business, and I'm thrilled with the results! The app works seamlessly, delivering quick and accurate responses to customer inquiries. It has significantly improved our customer support experience, saving us valuable time and resources. I highly recommend this chatbot solution for its reliability and efficiency. Well done!

Greeenshit Energy
印度
使用應用程式 4個月
BestChat 已回覆 2024年2月28日

Thank you for recommending our solution and for your kind words! 👏 Improving customer support experience is our goal. We're delighted to hear about your positive experience with our chatbot. Thank you so much!

編輯時間:2023年5月30日

very good support, instant response, very helpful in troubleshooting and solving problems. saving me lots of time.

Edit, people, this app is better than the chat app of my phone company!!!!

WithWindComesGlory
加拿大
使用應用程式 6個月
BestChat 已回覆 2024年2月29日

Thanks for the fantastic feedback! Your time is valuable, and we're glad we could help save you some. Cheers to better chats! 🚀

2023年6月8日

very fast and helpful support.
I was in a real pickle needing to change some of my settings and weren’t able to access my PC to change them. The support team quickly assisted and had it changed for me in under 5min!
Definitely recommend this APP!!

Bamboo Splash
南非
使用應用程式 大約1個月
BestChat 已回覆 2024年2月29日

We are honored to serve you!
Your feedback is a validation of our work. We will continue to work hard to provide you with more high-quality solutions to help you achieve your goals.

2023年6月16日

its a good app for livechat.. and it also free for use and easy to use... i hope this apps will be grow fast

jomotech.id
印尼
使用應用程式 9個月
BestChat 已回覆 2024年2月28日

We're glad to hear your positive feedback! We also share your hope for its rapid growth. Looking forward to witnessing its development together! 🤝

2023年8月14日

We have to say that the customer service we received from Alice was outstanding! Very fast response and immediate solution to any problem or question. Amazing. Alice has a lot of patience and we really appreciate it.

Best customer service, the app works easily, the setting is very clear, in addition, it's FREE. We recommend this App to everyone. From a small to a large shop.

Thank you Alice!

Brilani
以色列
使用應用程式 5天
BestChat 已回覆 2024年2月27日

We're excited to hear such positive feedback about our customer service! Your recommendation to shops of all sizes is greatly appreciated. Thank you for your kind words and support!

2023年11月12日

Impressive for 15 minutes till I realized that it would remain visible to users even when it was not attended. We know from A/B testing this is a killer on Mobile for us, so had to uninstall because they said turning it off was not a feature. That warrants 4 starts.

Giving this 3 stars because it remains on my site even AFTER being uninstalled. Such a waste of time chasing down how to finally get it off.

Lilly & Lime
澳洲
使用應用程式 大約2小時
BestChat 已回覆 2024年2月23日

Thank you for your feedback, Lilly & Lime. We'll take your input into account for future improvements. If you need further assistance, please don't hesitate to reach out.