BestChat ‑ Live Chat & Chatbot , 126 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and range of customization options, including themes, stickers, and custom emojis. They value its secure end-to-end encryption and responsive customer support. The mobile-friendly nature of the app allows for constant customer connection. Features such as an email reply function, chatbot, and file upload function are also appreciated. Merchants commend the app for its real-time tracking of customer browsing behavior and weekly data reports, which aid in performance analysis. The app is recognized for its reliability and effectiveness in enhancing customer engagement and boosting conversions.
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Loved this app when I first installed it, but then came across an issue where I could not login. Had to use another chatbot for a bit, but Kyrie and the team fixed my issue and I am now able to use their app. It's such a great app and you can customize quite a lot and really make it your own. One of the best chat apps I've seen so far, and they offer it free which really helps smaller or startups like myself. Customer service is almost always around and a pleasure to speak with. Thank you!!
Thank you so much for your positive feedback. We strive to provide the best service possible, and we're glad to hear we hit the mark.
All features are available, user friendly, highly recommendable.
Thank you for your positive feedback! We're glad to hear that you find BestChat user-friendly and recommendable. If you have any questions or need assistance, feel free to reach out.
This is one very good chatbot app that I can recommend to everyone. They have a lot of good functionality to choose and use from. I used their app for more than a week and I am very happy with their app and their support system.
Thank you BestChat Team for the lovely app. Keep doing what you do best and prosper!
Your enthusiastic recommendation is greatly appreciated! 😊We'll continue to do our best and strive to add value to our users.
In fact, I want to express my deep gratitude and appreciation to the work team. I have tried many applications. Including the paid price. But not all applications were compatible with my aspirations for my store. Until I found this app. Indeed, the application is very wonderful. Amazing app. Its availability on mobile phones is very important. I am confident that I will not lose contact with my clients at any time. Thank you, wonderful team, thank you Kyrie
We appreciate for your heartfelt words! Your appreciation means a lot to us. 🙏Thank you for being a part of our community!
this api is quite simple and easy to customize for my online store,
also is very useful the automatic translated prompt that depends on users browser.
Hope you guys use it for your shop setting a chatbot easily.
We appreciate your recommendation and hope you continue to find our tools useful. Thank you for your support!🙏
Great service!
Hi FayeFur team, we're delighted to hear that you're enjoying our service! Thank you for your positive feedback and support. If you ever need assistance or have any questions, feel free to reach out.
I recently installed the BESTCHAT app on my Shopify store, and I am extremely happy with it. The app is easy to install and use, and it has helped me to improve customer engagement and boost sales. Rating: 5/5 stars
Thank you for taking the time to leave us a review. Your feedback is important to us, and we're grateful for your kind words.
介面簡單，好操作。Inbox icon 的呈現方式有引導用戶聊天的功能。不過國際化的部分需要再改善一些（例如：chat invitation 的語言，希望可以設定不同語言）。帳號的使用也希望可以有多個帳號同時登入（目前限制2個，但這部分可以跟客服溝通，他們會幫你申請）。整體來看，很OK
感謝您的寶貴意見！💡 我們很高興您覺得介面簡單易用。關於國際化方面的建議，我們會仔細考慮。歡迎您隨時提供更多寶貴意見！
Wonderful app with fantastic customizations, very happy with it and super happy that it's free. The only thing missing is maybe a selection for translating to your own languages, an option to add "other" to the languages tab because for example Lithuanian is not an option. But still very happy.
Your kind words mean a lot! 🌟 Your suggestion for language options is noted and we'll definitely consider it for future updates. Wishing you continued success with your endeavors! If you ever need further assistance, we're here to help.
Nice review. Satisifed by using this app. Very happy about their instant customer support. Thanks for everything.
We're delighted to hear that you're satisfied with our app! 😊 Thank you for your positive feedback, and we're always here to help if you need anything.