BestChat: AI Chatbot+Live Chat

BestChat: AI Chatbot+Live Chat

Pricing
Free plan available
Highlights
Works with the latest themes
Rating
4.7 (217)
Developer
BestChat

Boost Your Business with Advanced AI Chatbot & Live Chat

BestChat is a next-generation AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface. Enhance your eCommerce with BestChat, offering AI and GPT-powered chat, customer support, and inbox chat as a cutting-edge, smart live chat solution for Shopify.

BestChat is a next-generation AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface. Enhance your eCommerce with BestChat, offering AI and GPT-powered chat, customer support, and inbox chat as a cutting-edge, smart live chat solution for Shopify. more
  • Intelligent AI chatbots learn products and orders, making chatbots smarter.
  • AI-driven insights enhance data analysis and support decision-making.
  • Smooth chatbot to agent takeover ensures seamless live chat support.
  • 24/7 AI assistance chatbots handle routine queries, freeing support agents.
  • Real-time Shopify integration boosts live chat and eCommerce efficiency.
Highlights
Works with the latest themes

Languages

English and Chinese (Simplified)

Works with

  • Checkout
  • OpenAI
  • ChatGPT
  • Instagram
  • Gemini

Pricing

Free

Free

  • 80 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 80 Products AI learning
  • 20 AI knowledge entries
  • 1 agent seat

Starter

$10 / month

  • 300 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 300 Products AI learning
  • 100 AI knowledge entries
  • 1 agent seat

Basic

$30 / month

  • 1,000 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 1,000 Products AI learning
  • 400 AI knowledge entries
  • 3 agent seat

Growth

$60 / month

  • 3,000 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 3,000 Products AI learning
  • Unlimited AI knowledge entries
  • 6 agent seat

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (217)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this live chat app for its effective AI that handles complex queries and product recommendations. It's user-friendly, customizable with themes and emojis, and affordable, making it popular among startups. The app supports multiple languages, works well on both PC and mobile, and offers features like real-time tracking and CRM solutions. Merchants also appreciate the responsive customer support and the ability to train the AI using natural language.

February 7, 2025

This has helped my customers a lot and I'm glad it shows you each interaction because it helps me add more information to questions I wouldn't have thought of that my customers are asking. It's easy to use too!! I love it! so thankful <3

Angels Apoth-a-fairy
United States
26 days using the app
BestChat replied March 5, 2025

Dear Angels Apoth-a-fairy,
Thank you for your lovely feedback! We're thrilled our app is helping you and your customers. Your satisfaction means everything to us! 💖

January 4, 2025

I try a lot of chat app, Always looking for the best for my needs and I have tried a lot of the new AI , Most AI chat are surface level and I found them get most answer wrong when it comes to the skin care we sell on SkinCareBYSuzie.com but Best chat AI is amazing I have yet to find an AI answer that wrong or even could have been better. This has recommended our skin care perfectly it has given a perfectly correct answer when customers have asked to compare products with each other. Concerning the actual chat function with an agent they also work really well

Skin Care By Suzie
United States
27 days using the app
BestChat replied February 10, 2025

Your review is greatly appreciated, Skin Care By Suzie! We’re delighted to hear our chat AI excels in skincare recommendations. Thank you for sharing; we’ll keep improving! 🙌

April 8, 2025

The AI feature is surprisingly knowledgeable about my store. I'm very happy with the product and level of service overall.

SatNavWorld
United Kingdom
Over 2 years using the app
BestChat replied April 18, 2025

Hi SatNavWorld,
Thank you for your positive review! We’re delighted you find our AI knowledgeable. Your insights are important, and we’re committed to enhancing your experience! 🙏💪

Support

App support provided by BestChat.

Developer

BestChat

9325 Yonge St, Richmond Hill, ON, L4B IJ8, CA

Launched

January 5, 2022

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