리뷰 (846)
상세 검색
-
평점별
despite constant issues with their products, the customer support is uninterested and unwilling to help or solve the ongoing issues. they simply pretend that they cannot SEE the problem.
Hi Marina,
You know that we showed you screenshots showing our tools working on your website. We also explained multiple times that our email capture tools will NOT display again if you enter your email - to avoid annoying your customers.
You blocked us after contacting our customer support this last time. We were always willing to support you.
I noticed the last time you contacted our customer support, NONE of your tools were turned ON - that might be the problem, but unfortunately you blocked us before we could reply to you. We wish you the best with your online business.
How do I get in contact with you?
Zotabox has stopped working on both of our websites and I've been trying to get it back online for over a week.
There is no means to get in contact with support anymore, only an FAQ page?
Hi, we have replied to all of your emails within minutes (like this review response). We have given you screenshots of your contact forms working on your website. We recommend trying in PRIVATE browser to avoid browser cache on your browser. Please take our recommendation. Thanks
Great app, a real joy to use and makes our life a lot easier. I'm thoroughly impressed with it and I believe it helps give confidence to our customers, to know they can contact us any time. Many thanks!
I've been looking for this app for weeks, i just didn't exactly know what i was looking for! Easy to use, lots of great options. Thanks!
www.dappergeekusa.com
It is very easy to use. I am not good with computer things but this was simple and the perfect solution for my store www.kerstins-nature-products.myshopify.com. And another plus - it's free. Thank you for making this app available
Very easy to use and was able to use colors of my site and custom photos. Nice!
It is a very wonderful app. It was easy to set as my shop. Thank you!
great app, easy to use, love that its free, thanks!
Easy to use, we are really satisfied with this product.
works perfectly well and fast support