리뷰 (842)

전체 평점
4.7
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  • 평점의 87%가 별 5개입니다
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2019년 4월 25일

Have been using the contact form with seldom issue, but recently wanted to try out some of the premium options so set up with a free trial and tried them out, found the IP addresses with contact form submissions didn't work so cancelled my free trial of the plan that offered this and have still been charged $9.99.

Southshore Adornments
영국
앱 사용 기간 거의 6년
답글 Zotabox개 2019년 4월 25일

Hi, Zotabox has no power to charge merchants without their permission. Also Shopify bills merchants on our behalf (after the merchant has given their permission to be ...

2020년 9월 25일

This App is taking significant amount of loading time. Therefore, we temporarily uninstalled, and waiting for developer priority support to address the issue.

BigHaat.com
인도
앱 사용 기간 거의 6년
답글 Zotabox개 2020년 10월 2일

Hi, we responded via email to your query immediately but wanted to answer here as well to not mislead other merchants. The file that you wanted to minimize only takes 95ms. ...

2020년 6월 23일에 편집됨

Updated Review as of 06/23/2020:

No longer happy with this app. A customer emailed me saying she'd been trying to contact me through the website.. Long story short, I didn't receive any messages from her. I made sure the app was connected, sent a message to myself to test things out, I never received that message either... Contacted the app customer service, here is the conversation:

Me: "Hello ...

Bold Addictions™ | Jewelry & Accessories
미국
앱 사용 기간 대략 4년
답글 Zotabox개 2020년 6월 23일

Hi, we are very sorry you did not like our response (and did not follow our link that solves 99.9% of issues). The problem was on your end with your email service provider ( ...

2023년 12월 9일

despite constant issues with their products, the customer support is uninterested and unwilling to help or solve the ongoing issues. they simply pretend that they cannot SEE the problem.

Marina Savashynskaya
미국
앱 사용 기간 3년 초과
답글 Zotabox개 2023년 12월 10일

Hi Marina,

You know that we showed you screenshots showing our tools working on your website. We also explained multiple times that our email capture tools will NOT display ...

2017년 3월 3일에 편집됨

Update: Drew my last straw with this company today. Seriously. I asked them why you cant make the whole header bar (something they offer for FREE) clickable insread of an enter and I am a paying customer. They told me they have 1000s of customers; they cant do SOMETHING custom for every single person. Yeah I am in a business and I have 48.5k CUSTOMERS and you need to learn how to speak to ...

Vapel1fe
캐나다
앱 사용 기간 거의 2년
2020년 6월 16일

We have used this app for more than a year already and we will stop using this app due to their pricing structure as they want us to pay them more money for the traffic we are paying to get so hard and not for the usage of the actual contact form which is crazy.

None of the traffic we have received has used a single contact form and they want us to pay them more money aside from the regular ...

smart pattern making
미국
앱 사용 기간 1년 초과
답글 Zotabox개 2020년 6월 17일

We are sorry you are unhappy with our clear pricing structure. Our pricing is based on website visits (not tool impressions or clicks). We are very upfront about our pricing ...

2016년 8월 6일

Embed code isn't generating and web address isn't linking to anything

Artistifro
미국
앱 사용 기간 대략 1년
2021년 9월 28일에 편집됨

What. $12.99 per month and they set a limit on how many impressions there are on your website? Then they tell you to upgrade.

Monaco Jewelers
미국
앱 사용 기간 11개월
2017년 3월 2일에 편집됨

Realized today it wasn't sending messages to our email. Not sure how long it wasn't doing it. Very sad to think we've been using it since May 2016 so many lost connections with customers.

Oaxacan Carvings
미국
앱 사용 기간 10개월
2017년 3월 20일

I had the free version. At first I was able to customize the colors and settings with ease. After several months of use, the ability to change the colors is no longer a free option. There are several apps out there which are much easier to use and allow greater customization for a fraction of the paid version.

Mbkplanners
미국
앱 사용 기간 8개월