评论 (842)

整体评分
4.7
每个评分等级的数量
  • 87% 的评分是 5 星
  • 7% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2019年4月25日

Have been using the contact form with seldom issue, but recently wanted to try out some of the premium options so set up with a free trial and tried them out, found the IP addresses with contact form submissions didn't work so cancelled my free trial of the plan that offered this and have still been charged $9.99.

Southshore Adornments
英国
接近6年 人在使用应用
Zotabox已回复 2019年4月25日

Hi, Zotabox has no power to charge merchants without their permission. Also Shopify bills merchants on our behalf (after the merchant has given their permission to be ...

2020年9月25日

This App is taking significant amount of loading time. Therefore, we temporarily uninstalled, and waiting for developer priority support to address the issue.

BigHaat.com
印度
接近6年 人在使用应用
Zotabox已回复 2020年10月2日

Hi, we responded via email to your query immediately but wanted to answer here as well to not mislead other merchants. The file that you wanted to minimize only takes 95ms. ...

编辑时间:2020年6月23日

Updated Review as of 06/23/2020:

No longer happy with this app. A customer emailed me saying she'd been trying to contact me through the website.. Long story short, I didn't receive any messages from her. I made sure the app was connected, sent a message to myself to test things out, I never received that message either... Contacted the app customer service, here is the conversation:

Me: "Hello ...

Bold Addictions™ | Jewelry & Accessories
美国
大约4年 人在使用应用
Zotabox已回复 2020年6月23日

Hi, we are very sorry you did not like our response (and did not follow our link that solves 99.9% of issues). The problem was on your end with your email service provider ( ...

2023年12月9日

despite constant issues with their products, the customer support is uninterested and unwilling to help or solve the ongoing issues. they simply pretend that they cannot SEE the problem.

Marina Savashynskaya
美国
3年多 人在使用应用
Zotabox已回复 2023年12月10日

Hi Marina,

You know that we showed you screenshots showing our tools working on your website. We also explained multiple times that our email capture tools will NOT display ...

编辑时间:2017年3月3日

Update: Drew my last straw with this company today. Seriously. I asked them why you cant make the whole header bar (something they offer for FREE) clickable insread of an enter and I am a paying customer. They told me they have 1000s of customers; they cant do SOMETHING custom for every single person. Yeah I am in a business and I have 48.5k CUSTOMERS and you need to learn how to speak to ...

Vapel1fe
加拿大
接近2年 人在使用应用
2020年6月16日

We have used this app for more than a year already and we will stop using this app due to their pricing structure as they want us to pay them more money for the traffic we are paying to get so hard and not for the usage of the actual contact form which is crazy.

None of the traffic we have received has used a single contact form and they want us to pay them more money aside from the regular ...

smart pattern making
美国
1年多 人在使用应用
Zotabox已回复 2020年6月17日

We are sorry you are unhappy with our clear pricing structure. Our pricing is based on website visits (not tool impressions or clicks). We are very upfront about our pricing ...

2016年8月6日

Embed code isn't generating and web address isn't linking to anything

Artistifro
美国
大约1年 人在使用应用
编辑时间:2021年9月28日

What. $12.99 per month and they set a limit on how many impressions there are on your website? Then they tell you to upgrade.

Monaco Jewelers
美国
11个月 人在使用应用
编辑时间:2017年3月2日

Realized today it wasn't sending messages to our email. Not sure how long it wasn't doing it. Very sad to think we've been using it since May 2016 so many lost connections with customers.

Oaxacan Carvings
美国
10个月 人在使用应用
2017年3月20日

I had the free version. At first I was able to customize the colors and settings with ease. After several months of use, the ability to change the colors is no longer a free option. There are several apps out there which are much easier to use and allow greater customization for a fraction of the paid version.

Mbkplanners
美国
8个月 人在使用应用