Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, user-friendly interface, and high customization. They note its professional look enhances their websites and the robust features of the free version boost customer inquiries and conversions. The responsive customer service, Facebook messenger support box, and good mobile performance are also praised. Merchants commend the app for its speed, reliability, and contribution to business growth.

April 7, 2017

So far, I love that I could customize the email box as i was able to. I haven't used the app in it's entirety to give good overview rate.

- Thank you,

Digital Rawness
United States
4 months using the app
October 18, 2016

It´s great! Thanks Caroline / www.aboutdetails.com

Anddetails
Sweden
3 months using the app
May 15, 2019

I installed the app, however a I did not have a chance to change the color according to my picture design. In other features it works fine!

SportWinnerShop
Ireland
3 months using the app
Zotabox replied May 15, 2019

Hi, what is your website url? You can usually match colors to your website no problem. Please reply to customerservice@zotabox.com and we will show you how with an attachment that we can not provide here.

Edited June 7, 2019

I used this to add some really cool tools to drive traffic. I think its really cool! Just added this to my store so so far so good.

Gracefully You
United States
2 months using the app
June 23, 2016

Great app so far for www.nichyluxe.com

Nichyluxe
United Kingdom
2 months using the app
Edited January 20, 2015

One of the best "contact us" forms out there, very pro
Highly recommend NOT putting it on a part of your website that loads every time a customer changes pages as it WILL bog them down.

Eternal Wooden Roses
United States
2 months using the app
October 20, 2016

Happy with the app :) I was hoping to match the font to my webpage, but that's only a minor detail! Overall it's a great contact form!

Halite Clothing
Australia
About 2 months using the app
July 31, 2018

It's a really nice app with lots of features. So much so that if it keeps working I'm upgrading to the paid version.

However, I will say that the icons look amazing on the phone but are a mess on the computer version. On the phone the FB messenger, contact, and scroll up button all sit as little round circles on top of each other. Nice clean look. On the website the contact can only be this large rectangle button that cannot sit in the corner. and the FB messenger doesn't sit nicely with the contact us they just meet and it doesn't sit nicely with the scroll like it does on the phone. If it looked like it does on the phone I'd be thrilled.

Sugarandspicebabyshop
United States
About 2 months using the app
November 15, 2018

I needed a contact form. I didn't need anything fancy and the basic contact form Zotabox provided was perfect. The only thing I didn't like was the background theme. It did not match the colors or content of my webpage and I couldn't find any way to change it. Other than that it is fine.

FaerieDustOnline
United States
About 2 months using the app
November 17, 2017

Easy to use, plenty of design choices but you get more variety if you upgrade.

Odyssey Athletica
Australia
About 2 months using the app