Reviews (846)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy installation and user-friendly interface, which enhances customer interactions and increases inquiries and conversions. It features customizable contact forms, Facebook Live Chat, and promotional tools like promo bars and social buttons, all integrating smoothly with services like Mailchimp. The app is lightweight and reliable, maintaining website speed and stability, and offers responsive support for any issues. It also improves the professional look of websites and is mobile responsive, ensuring functionality across devices. The free version meets basic needs, with premium options available for advanced requirements.
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I installed this tool today. It took me about 10 mins to figure things out with it. I like that there is no need to mess with any code. It automatically adds to your theme a Contact US form.
I would like more ways to control it, like to be able to decide how the Contact Form preloads, from each angle, or being able to change the send button transparency and font, but it has all the basic stuff you might want.
Happy with it.
Great tool. We used it for our contact form. The interface is very intuitive and well designed. Recommended
Easy and does the job! Thank you!
Great App. Gives customers comfort in knowing they can reach us. Very
user friendly. Thanks you very much.
Great App! Easy to install and use.
Easy to use. Comes with other great add ons that are also free
Easy to use and easy to understand, no problems so far.
easy to use and no ads, love this app
so far this is the easiest app I have used to get my online store started! Thanks so much!
We have used this app for more than a year already and we will stop using this app due to their pricing structure as they want us to pay them more money for the traffic we are paying to get so hard and not for the usage of the actual contact form which is crazy.
None of the traffic we have received has used a single contact form and they want us to pay them more money aside from the regular subscription we are paying that is a ripoff.
Store owners beware of this app. Their pricing structure is not based on usage even if no one used your contact form they will ask you for more money as they did with the emails they sent to us.
We are sorry you are unhappy with our clear pricing structure. Our pricing is based on website visits (not tool impressions or clicks). We are very upfront about our pricing and have not changed it in 5 years. You said yourself you have used our app for 1 year with no prior issues.
We see you created 10 individual contact forms to use on your website (part of our service).
It is very common to base app fees on site visits (because it is easy to compare with Google Analytics)
We offered you 100,000 monthly visits for $29.99/month (save additional 30% if you pay yearly) but you told us to refund your previous payment.
For your information, IF you upgraded to the new custom plan offered you would get an automatic credit for unused part of your current yearly plan.
We will cancel your Zotabox account as requested in your first email and refund your last payment.
We wish you the best with your online store. (if you change your mind, your Zotabox settings will be saved for future use).