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Excellent support, no waiting. This developer goes out of their way to help. The app functions well in our store.
Been using this app for years and it has been great. Ran into some issues with the new way I wanted to ship and they were quick and eager to help! Now I have all my shipping rates and discounts setup perfectly! Thanks so much Peter!
www.calgaryplants.com
App works great for excluding specific shipping zones for our business as well as having an array of options and possible combinations to tailor shipping rates to your business' needs. What really stands out though is the fantastic support given by the Better Shipping team. Peter and Andrew both responded to our questions very promptly and were quickly able to help us out with the customisations we wanted to make.
I have been using Better Shipping for the last few years and the Support from Peter has been fantastic. Shipping is a difficult task especially in my field of furniture but with the assistance of Peter he has made things so easy and Better Shipping gives me the flexibility I need to make it work.
Thanks for all your help guys.
Amazing app. To be honest was a little skeptical at first and was able to do some basic set ups but had a few complicated configurations (eg. Tiered shipping rates by product and bundled/savings for multiple products). When I couldn't figure them out (and there are tons of how-to's in the app which were helpful), the team at Atom Yard stepped in and showed me what I was missing to get the app to work how I wanted to. Now it is working great!
Thanks so much for taking the time to leave a review!
We are glad to hear that we were able to help you setup the shipping configuration that you wanted. We are always more than happy to assist.
Please feel free to reach out to us if there is anything else you need assistance with in the future.
Very useful App, with the Tiered Shipping Setup function, we can set different shipping rate based on order quantity. Peter is very helpful and solved my issue quickly.
5 out of 5 stars . The service I received was amazing, it’s makes our check out seamless and it’s so easy to use
App works great and is pretty straight forward to set up and use. The one problem I did encounter (which was just me not knowing how to do something quite specific) was immediately addressed by the Jess & Peter . Really good support which is a must these days. Happy to recommend.
This app is very easy to use, the customer service is good, they reply and give detail instruction quickly.
Even though I'm in Australia, the service is still "same day" when it comes to online help which is really important when you're running a business. Freight is more expensive than ever and ensuring you have the correct charges on the backend could mean the difference between making margin or losing margin. I'm constantly refining my site for local, regional, state and Australia-wide so it's important to have prompt, accurate help - great job team and I would highly recommend this app!