Rezensionen (171)

Gesamtbewertung
4,4
Anzahl pro Bewertungsstufe
  • 76 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 3 % der Bewertungen sind 2 Sterne
  • 12 % der Bewertungen sind 1 Sterne
Bearbeitet am 10. April 2019

Only use this app if you have real time carrier shipping feature already on your site ! I Spent hours setting this app up only to find out I have to have another app installed at a cost of $20 per moth to make it work.
This is stated in the apps details BUT only at the bottom of all the information, I recommend this should be placed in a prominent more visible position I like the app it is easy ...

RockItPoole
Vereinigtes Königreich
Mehr als 5 jahre mit der App
Atom Yard hat geantwortet 9. April 2019

We’re sorry to hear that you had a bad experience! Unfortunately Shopify requires that all stores wanting to use any shipping apps have the real time carrier shipping feature ...

19. April 2022

It is so difficult to configure the shipping rules especially when there is no bulk upload function. We need a way to set shipping charge for each KG, but have to create 30 rows to manually input the charges. Why is there no upload function from excel to the Better shipping app?

Mead Johnson Nutrition Flagship Store
Malaysia
Mehr als 3 jahre mit der App
Atom Yard hat geantwortet 20. April 2022

Thanks for your feedback. It's always helpful for us when making improvements to the app.

I understand it can be time consuming setting up large sets of shipping rules in the ...

26. Juni 2019

TERRIBLE app no support AT ALL from the support team. Its ever worked properly actually cost us money applying the wrong shipping prices to different areas.

Univent Catering & Cleaning Supplies Limited
Vereinigtes Königreich
Etwa 3 jahre mit der App
Atom Yard hat geantwortet 14. September 2019

We’re sorry to hear that you had a bad experience! We have been in touch with you privately and we believe we have worked out a solution for you. We really pride ourselves on ...

9. Dezember 2018

Terrible. All of the rates I set show up as "Free". No customer support. Awful app. About to uninstall and never look back.

Shred Season
Vereinigte Staaten
Mehr als ein jahr mit der App
Atom Yard hat geantwortet 17. März 2019

We’re sorry to hear that you had a bad experience! We really pride ourselves on our customer support and if you contact us we’re always happy to provide as much assistance as ...

3. September 2017

Trying to bulk update and not working, also no help from support

Sportsmyndz
Vereinigte Staaten
10 monate mit der App
Atom Yard hat geantwortet 17. März 2019

Sorry to hear that you had a bad experience with Better Shipping! We’re always more than happy to provide as much support as you need to get things working. If you contact us ...

Bearbeitet am 20. November 2017

Good app and easy to use. Would've given 5 stars but its very expensive just so I can edit my shipping prices per product! Plus see below :(

(Update)
Just had to delete, I've been charged twice, in the same month. With a 2 week overlap.
So I've been charged from 30th Oct - 29th Nov, but in the same bill, I've been separately charged from 14th Nov -14th Dec.

$29.98 just so I can edit 1 products ...

Lightwakers
Vereinigtes Königreich
7 monate mit der App
Atom Yard hat geantwortet 17. März 2019

We’re sorry to hear that Shopify made a mistake with your billing! If you would like Shopify to arrange a refund please just let us know so that we start that process with ...

11. Dezember 2017

14.99 per month does nothing because you need the feature that cost an extra 20 per month for it to even work, lost money because of this app.. There's got to be something better

Living Universal
Kanada
Etwa ein monat mit der App
Atom Yard hat geantwortet 17. März 2019

We’re sorry to hear that you had a bad experience! Unfortunately Shopify requires that all stores wanting to use any shipping apps have the real time carrier shipping feature ...

12. März 2020

awful, even though I uninstalled the app I Am still being charged and there is nowhere I can find to contact customer service. horrible experience. Can somone please contact me

Skin Glow
Vereinigtes Königreich
12 tage mit der App
Atom Yard hat geantwortet 12. März 2020

I’m very sorry to hear you have had a problem, I’ve double-checked the billing for you on your Shopify invoice. It looks like you uninstalled while on the Better Shipping 7- ...

10. August 2016

This app is disappointing because it requires real time shipping which is an upgrade you need to purchase in order to use this? I really believed this would be the app to use but I'm sadly looking for alternatives to this.

Cbdproject
Vereinigte Staaten
8 tage mit der App
Atom Yard hat geantwortet 17. März 2019

We’re sorry to hear that you had a bad experience! Unfortunately Shopify requires that all stores wanting to use any shipping apps have the real time carrier shipping feature ...

Bearbeitet am 22. Juli 2015

It doesn't work!!!!! so upset!

Sun City Shop
Kanada
8 tage mit der App
Atom Yard hat geantwortet 17. März 2019

We’re sorry to hear that you had a bad experience! We really pride ourselves on our customer support and if you contact us we’re always happy to provide as much assistance as ...