Better Shipping , 164 reseñas

Calificación general
4,5
Recuentos por nivel de calificación
  • El 75% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
11 de agosto de 2022

Excellent app: simple to use, and very responsive support. The combination of rules and per-product flat rates meets our needs better than any other shipping app we've tried.

Campervan HQ
Estados Unidos
Alrededor de 6 años usando la aplicación
16 de julio de 2022

Even though I'm in Australia, the service is still "same day" when it comes to online help which is really important when you're running a business. Freight is more expensive than ever and ensuring you have the correct charges on the backend could mean the difference between making margin or losing margin. I'm constantly refining my site for local, regional, state and Australia-wide so it's important to have prompt, accurate help - great job team and I would highly recommend this app!

Biohax Organics
Australia
Más de 3 años usando la aplicación
24 de junio de 2022

Very useful App, with the Tiered Shipping Setup function, we can set different shipping rate based on order quantity. Peter is very helpful and solved my issue quickly.

Airdog USA
Estados Unidos
Más de 3 años usando la aplicación
15 de junio de 2022

I have been using Better Shipping for the last few years and the Support from Peter has been fantastic. Shipping is a difficult task especially in my field of furniture but with the assistance of Peter he has made things so easy and Better Shipping gives me the flexibility I need to make it work.
Thanks for all your help guys.

Robcousens
Australia
Casi 4 años usando la aplicación
1 de junio de 2022

Amazing app. To be honest was a little skeptical at first and was able to do some basic set ups but had a few complicated configurations (eg. Tiered shipping rates by product and bundled/savings for multiple products). When I couldn't figure them out (and there are tons of how-to's in the app which were helpful), the team at Atom Yard stepped in and showed me what I was missing to get the app to work how I wanted to. Now it is working great!

ROAM Luggage
Estados Unidos
Más de 3 años usando la aplicación
Atom Yard respondió 1 de junio de 2022

Thanks so much for taking the time to leave a review!

We are glad to hear that we were able to help you setup the shipping configuration that you wanted. We are always more than happy to assist.

Please feel free to reach out to us if there is anything else you need assistance with in the future.

21 de marzo de 2022

Other than the seamless app features this app provides, the responsiveness and efficient customer service support are the reasons why I have been using the app for the past 3-4 years.

Cherry Meow Shop
Singapur
Alrededor de 6 años usando la aplicación
6 de mayo de 2022

TL;DR: Great app if you need more than Shopify's standard shipping features. We have a lot of rules that required pretty specific situations such as charging only certain products based on weight. Once you throw in different countries and different shipping methods it can get quite complicated. Fortunately, this app handled it like a champ. To top it off, the customer support was super prompt when needed. Highly recommended.

Vitev
Estados Unidos
Más de 3 años usando la aplicación
22 de junio de 2022

Peter and the team from Better Shipping have been fantastic! We have had a shipping issue we have been working on for over 6 months, trying out various shipping & postcode apps, tried numerous Shopify experts and no one could fix our issue of charging for remote/regional shipping! This was costing our business thousands of dollars and Better Shipping fixed this for us so fast! We are very grateful! They did a full brief and gave options and clear advice with no strings attached, we are very happy with the process and the outcome! Highly recommend and can verify they are honest, knowledgeable and care about customer service. Thank you

The Good Vibes Roll
Australia
11 meses usando la aplicación
8 de mayo de 2022

I'm not the most tech savvy I have some products that require different shipping etc and I def needed help making the system work for me. In the end I required ( and continue to require) assistance from the team and they have always been very helpful and tweak the rules that I have set up incorrectly.

No Guilt Bakes
Reino Unido
Alrededor de 1 año usando la aplicación
5 de noviembre de 2021

I have used this app for years and have been 100% satisfied with it. It ticks all boxes and does everything that I need from it. It easily customisable and user friendly and the support team are hands down the best I've ever come across!

We are Food
Sudáfrica
Más de 2 años usando la aplicación