Better Shipping , 167 reseñas

Calificación general
4,5
Recuentos por nivel de calificación
  • El 75% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
Fecha de modificación: 15 de octubre de 2021

When it works the app is great. Unfortunately we have major issues syncing up properly with Shop Pay. With the app running customers can sometimes not checkout as rates are not presented and the 'Pay Now' button is greyed out. Atom Yard and Shopify both cannot work out the issue, Atom Yard say the problem is caused by Shopify alone.

Really Well Made
Reino Unido
Más de 3 años usando la aplicación
Atom Yard respondió 18 de octubre de 2021

Hi, thanks for your comment and sorry to hear you are having an issue with Shop pay. The app 100% works with Shop Pay, but it looks like Shop Pay is having an internal issue unrelated to our app on your store. Shop pay are aware of the issue and are actively trying to fix it for you now.

Fecha de modificación: 12 de agosto de 2015

Works now. If it does not work in your store, just uninstall and install the app again. it will not lose data.

Anfurniteshop Shopify Com
Estados Unidos
Alrededor de 2 años usando la aplicación
Atom Yard respondió 17 de marzo de 2019

Thanks for the feedback! This issue can sometimes occur when you add the carrier calculated shipping feature to your Shopify plan. If you have any questions about this, please let me know.

6 de octubre de 2015

Not everything is straightforward with this app. An instruction video is needed.

Comfyhomegoods
Estados Unidos
Alrededor de 1 año usando la aplicación
Atom Yard respondió 17 de marzo de 2019

Hi! We’re sorry that you found the set-up process confusing. We’ve since updated our help guide and have included several tutorial videos! We’re always happy to provide any further instructions that you need on specific shipping scenarios too.

2 de abril de 2019

So I played around with this app and even though it is very simple and nice interface to use, when making rules it will glitch a lot of times especially if you are trying to do FREE + Shipping Rules. Things like a shipping with a cost of $0.00 will appear beside the correct shipping option you intend your buyers to buy. If you decide to go with this app make sure to 4x check your work, your rules, go through the checkout and try different products, this will ensure you dig out different bugs and glitches. Now the staff can be helpful, but may be a little unresponsive at times but they are still good. I would recommend to use Master Shipping, as it is less faulty and little more simple (though at the beginning you can feel a little lost). Also it doesn't glitch out.

Passion Grab
Estados Unidos
Alrededor de 9 horas usando la aplicación
Atom Yard respondió 9 de abril de 2019

Hi! Great to hear that you found the app easy to use, and it is important to test your rates and setup to make sure it’s working as you would like. We take all bugs really seriously and we aren’t aware of any in the app. We’ve contacted you privately to help resolve any setup issues that you might have had.