Avis (168)

Note globale
4,5
Nombre d’avis par note
  • 76 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
7 juillet 2018

Great app for setting up a free shipping rate for large orders while being able to exclude certain products. Had some issues but experienced great customer support to resolve it.

Atlas Preservation
États-Unis
18 jours d’utilisation de l’application
6 octobre 2015

Not everything is straightforward with this app. An instruction video is needed.

Comfyhomegoods
États-Unis
Environ un an d’utilisation de l’application
Atom Yard a répondu 17 mars 2019

Hi! We’re sorry that you found the set-up process confusing. We’ve since updated our help guide and have included several tutorial videos! We’re always happy to provide any further instructions that you need on specific shipping scenarios too.

Modifié le 20 novembre 2017

Good app and easy to use. Would've given 5 stars but its very expensive just so I can edit my shipping prices per product! Plus see below :(

(Update)
Just had to delete, I've been charged twice, in the same month. With a 2 week overlap.
So I've been charged from 30th Oct - 29th Nov, but in the same bill, I've been separately charged from 14th Nov -14th Dec.

$29.98 just so I can edit 1 products shipping cost!!! That's extortionate.

Lightwakers
Royaume-Uni
7 mois d’utilisation de l’application
Atom Yard a répondu 17 mars 2019

We’re sorry to hear that Shopify made a mistake with your billing! If you would like Shopify to arrange a refund please just let us know so that we start that process with them. Shopify are responsible for all app billing, but we’re happy to reach out to them on your behalf! Please let me know.

3 février 2021

We dowloaded this app as we were not able to split the UK in smaller sections via Shopify. Peter was really helpful in helping set this up with me, once you get the hang of it, the app is really simple to use and there are not many steps unlike some other apps we had tried. All the customer service was really quick replies too, so I would definitely recommend them!

Oddballs
Royaume-Uni
13 jours d’utilisation de l’application
17 janvier 2018

Best app I have found so far for shipping tier rates in different parts of the world. Easy to navigate through and use.
Excellent customer support.

Versatile Zing
États-Unis
13 jours d’utilisation de l’application
6 janvier 2017

Not a very good app for our delivery situation

Talismanflowers
Canada
11 mois d’utilisation de l’application
Atom Yard a répondu 17 mars 2019

I’m sorry we weren’t able to provide a solution for your shipping needs. We really take pride in our customer service and we’re happy to work with our customers to provide more custom solutions for shipping scenarios!

Modifié le 3 avril 2019

If you are in need of a shipping app that can handle multiple, complex scenarios, this is the one. And you will not find better support (Jess is phenomenal!) I give Better Shipping an A+!

CMWL
États-Unis
12 jours d’utilisation de l’application
16 décembre 2021

This is a great app. It's given us a neat workaround for a tricky little issue with our shipping rules, and it's capable of doing a whole lot more besides. Really good help and resources inside the app, and great support from the developers too. They replied very promptly to messages and guided me step-by-step through what I needed to do. Very happy and would certainly recommend if you need a shipping solution for your Shopify store.

St Columba Larder
Royaume-Uni
9 jours d’utilisation de l’application
27 juillet 2023

Solved our shipping issue perfectly. Also very great support! They even helped us set it up on our Shopify account. Free of charge during the test period.

Bambaw
Belgique
9 jours d’utilisation de l’application
21 mars 2017

Does half of what I need it to do. I have the option to add the shipping for various products at various prices HOWEVER.. it does not combine shipping so I have lost more customers than I have gained because of overly excessive shipping charges. For example, if they purchase 6 items, it charges $6.95 shipping for every item for a shipping cost of $41.70 instead of just $6.95. My customers are jumping ship so I'm paying out monthly more than I am making.

Something Sweet Party Favors Llc
États-Unis
7 mois d’utilisation de l’application
Atom Yard a répondu 17 mars 2019

Sorry that you had a bad experience with Better Shipping! We’ve recently released our version two update which allows you to tier shipping over groups of products! This feature can prevent overcharging on orders. If you’d like to try give Better Shipping 2.0 a try, please just let me know!