Omtaler (168)

Samlet vurdering
4,5
Antall per vurderingsnivå
  • 76 % av vurderingene er 5 stjerner
  • 7 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 3 % av vurderingene er 2 stjerner
  • 13 % av vurderingene er 1 stjerner
8. desember 2020

We needed an app that could restrict certain postal codes for certain products only. After researching on Shopify, Better Shipping came across as the best option. I did have some issues figuring out how to set up what I wanted correctly but contacted the support team via email and Jess/Peter were so helpful and VERY quick to reply despite the huge time difference with them in Australia. Sorted everything for me and we have working per product per location shipping rates now! Very happy with their service.

X Rocker UK
Storbritannia
Over 3 år bruker appen
22. juli 2019

A great app that allows us to organise shipping prices per product instead of weight or size. Their email support is brilliant and they were prompt with replies and went out of their way to make shipping rules work for our particular requirements. Highly recommended.

Whelpmate
Australia
Over 3 år bruker appen
6. mai 2022

TL;DR: Great app if you need more than Shopify's standard shipping features. We have a lot of rules that required pretty specific situations such as charging only certain products based on weight. Once you throw in different countries and different shipping methods it can get quite complicated. Fortunately, this app handled it like a champ. To top it off, the customer support was super prompt when needed. Highly recommended.

Vitev
USA
Over 3 år bruker appen
31. mai 2018

Makes setting up custom shipping rules for your store possible. Most combination of rules you can come up with Better Shipping has some way of handling it.

And their support is incredible. Got an answer to my question in a few minutes and problem solved within the hour.

Great job guys. Keep up the good work!

Ever And More
Australia
Rundt 3 år bruker appen
14. juli 2021

The customer service on this app is phenomenal. Peter was so helpful and clearly explained everything via email. We only needed 2 -3 emails to solve something I though was more complex. I highly recommend!

Vibe
USA
Rundt 3 år bruker appen
Redigert 28. september 2021

I'm very happy with this app and have been using it for a few years now! My business wouldn't be the same without it as it let's me customize a lot such as delivery cost per postal code (Canada), free shipping if X amount is reached on the postal codes I choose, and so much more. Customer service has been amazing as well as they are very responsive! Extremely satisfied. If you have a delivery service, I highly recommend you invest in your business with this app.

Fruit Couture
Canada
Rundt 3 år bruker appen
Atom Yard svarte 17. mars 2019

Thanks for your feedback! We really take pride in our customer service and aim to respond to all enquiries within 24 hours, and usually much faster!

Redigert 11. juni 2016

This app has absolutely been a life saver. Not only is it super easy to set up it also works great regardless what you are trying to do.

Recently I have had to hit up support about some complex shipping issues i was having ( trying to only ship to some countries but not others at different rates.. so on.. ) & the support team (Peter) was kick a** at helping me out. Not only was he super responsive via email but when i couldn't figure out something I gave him access to my store and with in a few hours it was all set up and running smoothly.

I highly recommend this app!

Outdoors Tactical
USA
Rundt 3 år bruker appen
12. mai 2018

Just love this app! So easy to use and setup and the amazing customer service is like the icing on the cake! Highly recommend it!

Custom Cre8tive Designs
Canada
Nesten 3 år bruker appen
2. januar 2019

The customer service for this app is outstanding. Peter did an excellent job in getting this app to work for me and my unique shipping needs.

Bombay Tile
USA
Nesten 3 år bruker appen
Atom Yard svarte 17. mars 2019

Thanks! We really take pride in our customer service and it’s great that Peter could create a solution for you!

26. januar 2019

great support and app! they went above & beyond to help us with our quite complicated shipping scheme

The Million Roses Budapest
Ungarn
Over 2 år bruker appen
Atom Yard svarte 17. mars 2019

Thanks for the feedback! We’re so happy we were able to work out a solution with you!