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This would have been the perfect app for us if it allowed the location based shipping rate to be multiplied by quantity of products. But the assistance in testing this app was great, efficient and very helpful.
Thanks for your feedback! We’ve since released our version 2 of the Better Shipping app which is a lot more flexible and functional. You can now set up different per product shipping rates for different locations! If you’d like to give our new version a try, please just let me know!
Great app and amazing customer service! Thanks Peter!
Very helpful customer service. It was a delight to better understand the capabilities of Better Shipping.
Excellent customer support. They are extremely patient on our series of inquiries and walked us through step by step instruction!!
Excellent App and support. Peter helped me to set up the shipping rates very quickly, which solved all my shipping problems. Highly recommended 10 out of 10!
Responded fast. Thanks for helping.
素晴らしいサポートを受けました。返信も早く、安心できました。私は日本人で、言葉もたどたどしかったと思いますが、それでも親切に教えてくれました。大変感謝しています。アプリはシンプルな使い心地で、日本向けの細かい送料を設定するのにも役立つ良いアプリだと思います。
ありがとうございました。 I received great support. I was relieved that the reply was quick. I'm Japanese and I think the words were traceable, but he still kindly taught me. I am very grateful. The app is simple to use, and I think it's a good app that helps you set fine shipping costs for Japan.
Thank you very much.
App did not work, in the app it doesnt give you images of the inventory so it's hard to sort through everything and the search is very glitchy. I called Shopify to try to troubleshoot the issue and they couldn't figure it out either. I contacted support for the app and even though in their FAQ it states that you can't use both Shopify shipping settings and Better Shipping rates together, the app support person I talked to said I could. Bad documentation, just overall a waste of time.
Hi! I’m sorry that you had a bad experience with the app. We’ve since release a new version which is a lot more functional and flexible. The new version also has a very comprehensive help guide and some video tutorials to help with your app set up! We’re also happy to provide extra support you might need! If you would like to try Better Shipping again please just let me know.
An incredibly useful app that gives you fine grained control over your shipping methods. Also worth noting that I'm really impressed by the support I got when I had a few questions about integrating into our large store. My ticket was answered promptly with detail information.
Quite disappointed I needed to pay $15 to find out that the app didn't offer the level of customization that I needed. Wouldn't recommend to any others.
We’re sorry that you were disappointed with the functionality of the app. We’ve since released a new version of Better Shipping that is much more flexible and delivers a lot more functionality. The new version allows you to set up multiple shipping rates per product and much more! If you’d like to give Version 2 a try, please just let us know!