Better Shipping , 167 recensioner

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 75 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 13 % av omdömena har 1 stjärnor
21 mars 2017

Does half of what I need it to do. I have the option to add the shipping for various products at various prices HOWEVER.. it does not combine shipping so I have lost more customers than I have gained because of overly excessive shipping charges. For example, if they purchase 6 items, it charges $6.95 shipping for every item for a shipping cost of $41.70 instead of just $6.95. My customers are jumping ship so I'm paying out monthly more than I am making.

Something Sweet Party Favors Llc
USA
7 månader användning av appen
Atom Yard svarade 17 mars 2019

Sorry that you had a bad experience with Better Shipping! We’ve recently released our version two update which allows you to tier shipping over groups of products! This feature can prevent overcharging on orders. If you’d like to try give Better Shipping 2.0 a try, please just let me know!

29 maj 2019

This app is amazing. I have some pretty complicated shipping requirements and this is the only app I have found able to meet them all. Well worth the money for the service it provides and the support is genuinely the best of any app I've ever used. Will be recommending this app to everyone I know. Thanks so much guys!

Little Gem Moments
Storbritannien
7 månader användning av appen
Redigerat 20 november 2017

Good app and easy to use. Would've given 5 stars but its very expensive just so I can edit my shipping prices per product! Plus see below :(

(Update)
Just had to delete, I've been charged twice, in the same month. With a 2 week overlap.
So I've been charged from 30th Oct - 29th Nov, but in the same bill, I've been separately charged from 14th Nov -14th Dec.

$29.98 just so I can edit 1 products shipping cost!!! That's extortionate.

Lightwakers
Storbritannien
7 månader användning av appen
Atom Yard svarade 17 mars 2019

We’re sorry to hear that Shopify made a mistake with your billing! If you would like Shopify to arrange a refund please just let us know so that we start that process with them. Shopify are responsible for all app billing, but we’re happy to reach out to them on your behalf! Please let me know.

21 mars 2023

Just got the Better Shipping app last week and had incredible, prompt support from Peter in getting everything set up the way I needed

Looks to be all good so far :)

Revivify Health
Australien
6 dagar användning av appen
22 juli 2020

Peter has been so helpful in getting this app up and running, it does exactly what I need it to do, breaking down products into separate postcodes with seperate prices as well as restricting certain products to specific postcodes. Excellent service and app!

Supplement Clearance World
Storbritannien
6 månader användning av appen
30 mars 2021

I live in Japan and my online store is located here, catering to the discerning Japanese consumer. Initially I had a little difficulty in configuring the freight rate individually per product. However, I contacted support, who promptly answered and solved the problem immediately.
I loved it!! It certainly deserves a 5 star rating! ★★★★★ !!

DEGUTI
Japan
6 månader användning av appen
4 december 2014

Incredible support. Very quick turnaround on all my questions and got me everything I needed to setup my delivery areas and shipping prices. Highly recommend.

Mandrágora
Mexiko
6 månader användning av appen
8 februari 2018

I love Better Shipping and I love the support team. They are really great and even let me try their version 2.0 in advance and anticipated my every need. Thanks a lot Better Shipping for solving my every shipping need

Omgtrendy
USA
6 månader användning av appen
Redigerat 19 februari 2019

I used this app to create some specific shipping rates for the products on my store. Although the app took a little bit of time setting up, the team at Better Shipping were quick to respond to my queries and always went the extra length to get the rates working correctly for me. Really great customer service and in my book, worth the subscription cost if it takes the headache of Shopify's basic shipping rates away. Would definitely recommend!

Blossom & Brush
Storbritannien
5 månader användning av appen
Atom Yard svarade 17 mars 2019

Thanks for the feedback! We’re glad we were able to work with you to find a solution that meets your shipping needs!

Redigerat 24 augusti 2016

This guys are extremely take caring. I had an issue and was extremely angry with them but they work untiringly until solve and amend the error, they keep track of my problem even days later.

The Creative Item
USA
5 månader användning av appen