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Does what it says and is stable on the front end. We ship large heavy items, so standard Shopify real-time carrier shipping didn't work for us. This did the trick as we can add shipping amounts per item.
The app does just what I want it to do. it helps me ship my products by weight and even helps me restrict shipping to specific locations. The team helped me with all my questions and guided me through the setup process. Superb and prompt customer service. Definitely worth the money!
Amazing app to solve shopify's stupid shipping situation. Customer support ( Peter ) was quick to reply and give me step by step instructions to solve my shipping problem. If you need to have multiple shipping prices this is the app you need.
This app is simple and offer way "Better" and more option than the stock shipping of Shopify.
I choose to use it mostly because we sell product from different location, so I use custom shipping price per item. Overall Good. I would however love to see the development of this app grow into something even more complex.
Great app! The support is absolutely amazing! Jess and the staff at Better Shipping answer all my questions with lighting speed, and they even helped me set up some advanced shipping rules.
After signing up for the free trial and not using it, a couple charges came out before we noticed it. Upon emailing the app, they worked with shopify to refund our charges. Great customer service and attention to this issue. If anyone needs to cancel their free trial before being charged, simply uninstall the app or contact the app dev if charges do come out.
We’re sorry to hear that there has been an issue with your billing! To cancel your free trial, you simply need to uninstall the app. We've reached out to both you privately and Shopify on your behalf to resolve the issue. Please note that we follow the Shopify standard billing cycle (https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps).
This is a fantastic app; Jess was such a blessing! She answered my first email and stayed with me throughout the whole experience. Between my regular
40 hours a week job and the time
difference between our locations, it took several days to come to a solution. The questions, possible solutions, and instructions were always professional and crystal clear. Everything is perfect
now, and I was able to open my store.
SQUEE! So excited! Thank you doesn't even come close to how grateful I am
Thanks so much for your feedback! We're really happy we were able to find a solution for you.
Peter, thank you very much for the high class customer service. You go above and beyond. I use multiple Suppliers, some with flat rates, some with calculated rates. I wouldn't be anywhere near close to opening if it weren't for the Better Shipping app. Technically, without it, it wouldn't be possible for me to open, with my current list of Suppliers, I would need to choose not to work with some of them.
This app is fantastic and handles our complex shipping/local delivery requirements very well! Check us out www.bikeables.com
The customer service, communication and support from the people at Atom Yard is outstanding. I cannot thank them enough for all their help (thank you Peter) who guided me step by step with fabulous instructions to solve a problem which was giving me a headache. It makes such a difference when the customers needs are understood and met and I would definitely recommend this app and the team behind it.