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Excellent support. Knowledgeable staff. I worked with Peter, who assisted me with my shipping needs. He guided and deployed the necessary configuration, making it fast and easy.
The product has a lot of settings for many shipping needs and rules, and I highly recommend it.
Peter, Jess and team have been very helpful. Helped us configure a difficult shipping scenario. Better Shipping provides a way to set up per product shipping that no others seem to.
Excellent customer service with quick responses that are articulated well.
I would certainly recommend!
I have been using this app for the last few years and have found the support and responsiveness to be fantastic!
Amazing customer service! Jess was quick to respond and got everything set up perfectly for us!
We love this app! We have a big range of shipping rules we need for our products and the app is perfect. Had an issue recently where a rule seemed to not be working as intended and Jess was super helpful and quick resolving it for us.
Excellent app: simple to use, and very responsive support. The combination of rules and per-product flat rates meets our needs better than any other shipping app we've tried.
Excellent customer support! I reached out with a few questions about a feature I couldn't figure out and the customer support team were very helpful and fixed my issue very quickly.
Other than the seamless app features this app provides, the responsiveness and efficient customer service support are the reasons why I have been using the app for the past 3-4 years.
App works great for excluding specific shipping zones for our business as well as having an array of options and possible combinations to tailor shipping rates to your business' needs. What really stands out though is the fantastic support given by the Better Shipping team. Peter and Andrew both responded to our questions very promptly and were quickly able to help us out with the customisations we wanted to make.