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Amazing app. To be honest was a little skeptical at first and was able to do some basic set ups but had a few complicated configurations (eg. Tiered shipping rates by product and bundled/savings for multiple products). When I couldn't figure them out (and there are tons of how-to's in the app which were helpful), the team at Atom Yard stepped in and showed me what I was missing to get the app to work how I wanted to. Now it is working great!
Thanks so much for taking the time to leave a review!
We are glad to hear that we were able to help you setup the shipping configuration that you wanted. We are always more than happy to assist.
Please feel free to reach out to us if there is anything else you need assistance with in the future.
Very useful App, with the Tiered Shipping Setup function, we can set different shipping rate based on order quantity. Peter is very helpful and solved my issue quickly.
5 out of 5 stars . The service I received was amazing, it’s makes our check out seamless and it’s so easy to use
This app is very easy to use, the customer service is good, they reply and give detail instruction quickly.
Even though I'm in Australia, the service is still "same day" when it comes to online help which is really important when you're running a business. Freight is more expensive than ever and ensuring you have the correct charges on the backend could mean the difference between making margin or losing margin. I'm constantly refining my site for local, regional, state and Australia-wide so it's important to have prompt, accurate help - great job team and I would highly recommend this app!
TL;DR: Great app if you need more than Shopify's standard shipping features. We have a lot of rules that required pretty specific situations such as charging only certain products based on weight. Once you throw in different countries and different shipping methods it can get quite complicated. Fortunately, this app handled it like a champ. To top it off, the customer support was super prompt when needed. Highly recommended.
Been using this app for years and it has been great. Ran into some issues with the new way I wanted to ship and they were quick and eager to help! Now I have all my shipping rates and discounts setup perfectly! Thanks so much Peter!
www.calgaryplants.com
I'm very happy with this app and have been using it for a few years now! My business wouldn't be the same without it as it let's me customize a lot such as delivery cost per postal code (Canada), free shipping if X amount is reached on the postal codes I choose, and so much more. Customer service has been amazing as well as they are very responsive! Extremely satisfied. If you have a delivery service, I highly recommend you invest in your business with this app.
Thanks for your feedback! We really take pride in our customer service and aim to respond to all enquiries within 24 hours, and usually much faster!
Brilliant app that did everything we need. www.dizzykitten.co.uk
I have used this app for years and have been 100% satisfied with it. It ticks all boxes and does everything that I need from it. It easily customisable and user friendly and the support team are hands down the best I've ever come across!