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This is a fantastic app; Jess was such a blessing! She answered my first email and stayed with me throughout the whole experience. Between my regular
40 hours a week job and the time
difference between our locations, it took several days to come to a solution. The questions, possible solutions, and instructions were always professional and crystal clear. Everything is perfect
now, and I was able to open my store.
SQUEE! So excited! Thank you doesn't even come close to how grateful I am
Thanks so much for your feedback! We're really happy we were able to find a solution for you.
Peter, thank you very much for the high class customer service. You go above and beyond. I use multiple Suppliers, some with flat rates, some with calculated rates. I wouldn't be anywhere near close to opening if it weren't for the Better Shipping app. Technically, without it, it wouldn't be possible for me to open, with my current list of Suppliers, I would need to choose not to work with some of them.
Great support team that will help you through any customization (thanks, Peter!). The app solves yet another one of Shopify's unfulfilled basics - choosing only the most expensive shipping rate when two products with different rates are added to cart (currently Shopify adds up the two different shipping costs).
Great experience, super patient and willing support and great communication!
This app is fantastic and handles our complex shipping/local delivery requirements very well! Check us out www.bikeables.com
The customer service, communication and support from the people at Atom Yard is outstanding. I cannot thank them enough for all their help (thank you Peter) who guided me step by step with fabulous instructions to solve a problem which was giving me a headache. It makes such a difference when the customers needs are understood and met and I would definitely recommend this app and the team behind it.
Great customer service. They are very responsive if you have any issues. It is nice to be able to set different shipping costs based on individual items. Thanks again!
This app does exactly what I needed. Really awesome customer support as well. Highly recommend.
Great app and function very well.
Am still learning the details of what the app can do - some bits a little confusing but the support is excellent - quick,friendly and efficient. My experience so far is that the app is an excellent investment.
Thanks so much Peter!! Absolutely amazing support and the Better Shipping app has made our unbelievably complicated shipping needs possible!! Can't thank you enough for all your help!!