評價 (168)

整體評分
4.5
各級評分數量
  • 76% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
2016年9月4日

Fantastic support staff. I had a small problem recently which was rectified pretty much straight away. Great app.

Doodadgear
澳洲
使用應用程式 3個月
2023年7月6日

The app does just what I want it to do. it helps me ship my products by weight and even helps me restrict shipping to specific locations. The team helped me with all my questions and guided me through the setup process. Superb and prompt customer service. Definitely worth the money!

Synergised
英國
使用應用程式 3個月
2016年10月19日

Does what it says and is stable on the front end. We ship large heavy items, so standard Shopify real-time carrier shipping didn't work for us. This did the trick as we can add shipping amounts per item.

Easiklip
加拿大
使用應用程式 3個月
2023年4月11日

Amazing app to solve shopify's stupid shipping situation. Customer support ( Peter ) was quick to reply and give me step by step instructions to solve my shipping problem. If you need to have multiple shipping prices this is the app you need.

No Dream No Drive
美國
使用應用程式 2個月
2020年4月5日

Peter was very responsive and provided me with very detailed customer/technical support. He was able to help me resolved my issue in a matter of minutes.

Great Lakes Brewery
加拿大
使用應用程式 大約2個月
2018年8月30日

Great app! The support is absolutely amazing! Jess and the staff at Better Shipping answer all my questions with lighting speed, and they even helped me set up some advanced shipping rules.

This Beautiful Day
加拿大
使用應用程式 大約2個月
編輯時間:2019年8月10日

After signing up for the free trial and not using it, a couple charges came out before we noticed it. Upon emailing the app, they worked with shopify to refund our charges. Great customer service and attention to this issue. If anyone needs to cancel their free trial before being charged, simply uninstall the app or contact the app dev if charges do come out.

Siam Blades
加拿大
使用應用程式 大約2個月
Atom Yard 已回覆 2019年7月2日

We’re sorry to hear that there has been an issue with your billing! To cancel your free trial, you simply need to uninstall the app. We've reached out to both you privately and Shopify on your behalf to resolve the issue. Please note that we follow the Shopify standard billing cycle (https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps).

2019年9月13日

This is a fantastic app; Jess was such a blessing! She answered my first email and stayed with me throughout the whole experience. Between my regular
40 hours a week job and the time
difference between our locations, it took several days to come to a solution. The questions, possible solutions, and instructions were always professional and crystal clear. Everything is perfect
now, and I was able to open my store.
SQUEE! So excited! Thank you doesn't even come close to how grateful I am

Serendipity Creations by Dace
美國
使用應用程式 大約2個月
Atom Yard 已回覆 2019年9月14日

Thanks so much for your feedback! We're really happy we were able to find a solution for you.

2018年4月17日

Peter, thank you very much for the high class customer service. You go above and beyond. I use multiple Suppliers, some with flat rates, some with calculated rates. I wouldn't be anywhere near close to opening if it weren't for the Better Shipping app. Technically, without it, it wouldn't be possible for me to open, with my current list of Suppliers, I would need to choose not to work with some of them.

R L Merchandise
加拿大
使用應用程式 大約2個月
2023年4月27日

Great support team that will help you through any customization (thanks, Peter!). The app solves yet another one of Shopify's unfulfilled basics - choosing only the most expensive shipping rate when two products with different rates are added to cart (currently Shopify adds up the two different shipping costs).

Great experience, super patient and willing support and great communication!

babybub | Maternity & Beyond
美國
使用應用程式 大約2個月