Better Shipping , 167 reviews

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust customization of shipping rates and rules per product and location. It's praised for handling complex shipping requirements, including tiered rates and restrictions, and for solving shipping limitations. The app is user-friendly, easy to set up, and can manage a large number of products. It's appreciated for increasing profits by allowing individual shipping rates and for its ability to restrict shipping to specific areas. Merchants find it worth the price and commend the customer support team for their prompt and detailed responses.

March 21, 2022

Other than the seamless app features this app provides, the responsiveness and efficient customer service support are the reasons why I have been using the app for the past 3-4 years.

Cherry Meow Shop
Singapore
About 6 years using the app
September 22, 2017

Better Shipping is the perfect app for all your shipping needs. The flexibility of the app give you such freedom and allowing my business to expand the shipping into different countries. The app also gets updated with extra highly beneficial features so you get even more for your subscription which is already excellent value.

On a personal note, the app developer Peter helped me tremendously when I was setting up my tiered shipping. He went above and beyond and knowing that here is some behind the app who cares is another excellent bonus.

I highly recommend Better Shipping!!

Dadude
United Kingdom
Almost 6 years using the app
January 15, 2019

Easily the best app developers I've ever worked with. No question is too big or too small, super fast response and the team have managed to work around every curveball my unique store set up as thrown at them! So grateful! Customer service is outstanding. Thanks so much guys!

Fresh 5
Australia
Over 5 years using the app
Atom Yard replied March 17, 2019

Thanks so much for the feedback! We’re glad we were able to work with you to create a shipping set up that suited your needs!

December 4, 2017

This app does what it says. The best part is the Atom Yard support team who helped me to customize the configuration. I use it together with their other app Local Delivery.

Texas Craft Wagyu
United States
About 5 years using the app
October 17, 2017

Been using this app for years and it has been great. Ran into some issues with the new way I wanted to ship and they were quick and eager to help! Now I have all my shipping rates and discounts setup perfectly! Thanks so much Peter!

www.calgaryplants.com

Calgary Plants
Canada
Over 4 years using the app
October 6, 2022

App works great for excluding specific shipping zones for our business as well as having an array of options and possible combinations to tailor shipping rates to your business' needs. What really stands out though is the fantastic support given by the Better Shipping team. Peter and Andrew both responded to our questions very promptly and were quickly able to help us out with the customisations we wanted to make.

Bosque
Australia
About 4 years using the app
June 15, 2022

I have been using Better Shipping for the last few years and the Support from Peter has been fantastic. Shipping is a difficult task especially in my field of furniture but with the assistance of Peter he has made things so easy and Better Shipping gives me the flexibility I need to make it work.
Thanks for all your help guys.

Robcousens
Australia
Almost 4 years using the app
June 1, 2022

Amazing app. To be honest was a little skeptical at first and was able to do some basic set ups but had a few complicated configurations (eg. Tiered shipping rates by product and bundled/savings for multiple products). When I couldn't figure them out (and there are tons of how-to's in the app which were helpful), the team at Atom Yard stepped in and showed me what I was missing to get the app to work how I wanted to. Now it is working great!

ROAM Luggage
United States
Over 3 years using the app
Atom Yard replied June 1, 2022

Thanks so much for taking the time to leave a review!

We are glad to hear that we were able to help you setup the shipping configuration that you wanted. We are always more than happy to assist.

Please feel free to reach out to us if there is anything else you need assistance with in the future.

June 24, 2022

Very useful App, with the Tiered Shipping Setup function, we can set different shipping rate based on order quantity. Peter is very helpful and solved my issue quickly.

Airdog USA
United States
Over 3 years using the app
April 17, 2023

This app is very easy to use, the customer service is good, they reply and give detail instruction quickly.

Harvey Woodworking
United States
Over 3 years using the app