Better Shipping , 167 reviews

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for setting up complex shipping rules, including shipping by weight, location restrictions, and varying rates based on order quantity. It's particularly beneficial for businesses with unique shipping needs and those with complex international shipping requirements. The app is user-friendly and praised for its excellent customer support team, known for their prompt, patient, and helpful responses. It's been a game-changer for businesses, helping them solve issues with default shipping settings and increasing profits by allowing individual shipping rates for each product.

December 13, 2018

I love this app, The Customer Service help me install this app in 2 stores in a day!

very simple to use, and much better than the basic Shopify rates! + i try many other apps out there that do the same and in the end, i come back to "Better Shipping" worth the price and the credibility!

very recommended!

I Go Goldan
United States
Over 1 year using the app
Atom Yard replied March 17, 2019

Thanks! We really take pride in our customer service and it’s great that we could help you out!

May 14, 2019

This is an outstanding app. It does everything we were looking for and the support team are first class. I would highly recommend this app if you are looking to do anything custom with your shipping rates

Fantail Cricket
New Zealand
Over 1 year using the app
Edited August 12, 2021

Jess and Peter are extremely responsive (even with the time difference!) and very knowledgable. No matter the question I have I feel confident they will be able to help and they have made using this app very enjoyable. Evey once and a while another question will come up and they are happy to help.
This shipping app is really great - any problems that come up are due to Shopify restrictions, not the app itself. Would definitely recommend!

TierraSol Studio
United States
Over 1 year using the app
June 19, 2018

When I downloaded Better Shipping I was on a tight deadline and under a lot of stress as we had to launch a new product the next morning that needed specialist shipping terms. I emailed them thinking I'd get a reply within 24 hours and their email would not arrive in time to be helpful. To the contrary their reply arrived within the hour and was extremely helpful - solved my problem and meant that I was able to launch the new product as planned. Their 2.0 update is impressive and powerful but simple enough that you can work it out for yourself. I do not regret purchasing Better Shipping for a moment.

Mevrouandco
South Africa
Over 1 year using the app
August 21, 2020

No matter how thick I was in setting up Better Shipping the guys fixed things for me quickly. Even though in Australia and us in the UK there was no big wait. Don't these guys sleep :-)

Funky Nut Company
United Kingdom
Over 1 year using the app
August 1, 2022

Simple, it just works as it should, is very flexible and the support is second to none. Highly recommended as a third party shipping solution.

Classic-Dressage.USA
United Kingdom
Over 1 year using the app
Atom Yard replied August 1, 2022

Thanks for the review! We love that Better Shipping could help with your dressage store’s shipping needs and improve your Shopify shipping.

August 27, 2019

Excellent app, which we have used on multiple editions of our website.
The development team went the extra mile to help migrate the settings across the website and nothing has been too much trouble.
Definitely recommend Better Shipping.

The Cornish Bed Company
United Kingdom
About 1 year using the app
February 23, 2018

GREAT APP!! amazing results and great value too!

Thatanythingstore
United Kingdom
About 1 year using the app
November 1, 2017

v2.0 of this app is absolutely KILLER. I believe it is still in beta, we have been testing it and it is crazy how powerful it is compared to v1. So far we are incredibly impressed - and the support is brilliant as well. If you have various different products with different shipping prices, Standard & Express shipping, would like to group products and allow shipping discounts - this is your app. It does however require some time to LEARN how it works! The documentation is a little long but I guess this is the nature of the beast.

Myneonwish
Germany
About 1 year using the app
June 5, 2017

This app is fantastic and handles our complex shipping/local delivery requirements very well! Check us out www.bikeables.com

Bikeables
Canada
About 1 year using the app