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The app does not work. It shows the edited Thank You page in "Page Preview, but the on the user side it does not display. I sent a a support ticket on Oct. 24th and now its Oct. 28 with no reply. It seems like the developers are either lazy or have abandoned this app.
Hello there, we see that you are using the alternative Shopify Checkout Flow which we are building support for. We will soon support that checkout and will reach out when so.
Sincerely,
Excite Apps Team
Really great app. Nice and simple but does a great job of kicking off a post-purchase experience.
This plugin is abandoned
Hello there, we are trying to respond to your support enquiry. Please do get back to us so we can resolve your issue. Please note the app is not abandoned.
Sincerely,
Excite Apps Team
This app has just stopped working. No word from support, yet they still have my money. I do not recommend it.
We are sorry you had encountered problems with our app and didn't find our customer support ideal. We are more than happy to refund the charges that were made to your account.
From our end, It seems we never received a support enquiry from your store in our customer support software. We've reached out over email to help resolve the issue you had with our app.
Quick, helpful, and very responsive! I needed help and the team seemed very willing to help, and made it easy for me to work with.
It was so easy to setup. The survey part is what I was mostly interested in. So far, so good. I'm happy with the look of my new Thank you page.
This app is incredibly easy to set up. I LOVE being able to ask customers where they found me and also how easy it is to direct them to my social. Customer support is excellent, highly recommend it. Thanks !
GREAT APP! It is super easy to use, you can customize the check out and messages for your customers. They can follow on all of your social media links. Love it! I highly recommend this app!
Amazing app and even more amazing customer support!
App: have great integrated widgets, I really love how I can share my socials with the customers, another amazing point is how easily I can add my own script to the thank you page and make it to my preference. Really easy to use.
Customer support: I am really amazed at how fast they resolved my issue and updated the app. I had an issue with the Instagram widget. The videos weren't showing correctly and just in a few hours, they updated the app and fixed the bug. So thank you for the help again, David.
Important to know, if you have a free version I believe it takes time for them to first get back to you, but after you get in the contact it is smooth. For me, the line was less than 48 hours.
Really happy with the app, definitely the app I will be keeping.
If you are looking for a great way to get feedback from your customers without being intrusive this is the way to go! Plus with their social media integrations you can direct customers to your various platforms. I am really pleased with this program. In a sea of paid apps on Shopify it's really great to find a free one that doesn't skimp. Nice work!