Recensies (26)

Algemene beoordeling
3,3
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 15% recensies zijn 1 sterren
28 oktober 2024

The app does not work. It shows the edited Thank You page in "Page Preview, but the on the user side it does not display. I sent a a support ticket on Oct. 24th and now its Oct. 28 with no reply. It seems like the developers are either lazy or have abandoned this app.

Skincare Generics
Verenigde Staten
4 dagen gebruiken de app
Excite Apps heeft geantwoord 30 november 2024

Hello there, we see that you are using the alternative Shopify Checkout Flow which we are building support for. We will soon support that checkout and will reach out when so.

Sincerely,
Excite Apps Team

17 november 2024

This plugin is abandoned

Nina Boutique
Honduras
23 dagen gebruiken de app
Excite Apps heeft geantwoord 30 november 2024

Hello there, we are trying to respond to your support enquiry. Please do get back to us so we can resolve your issue. Please note the app is not abandoned.

Sincerely,
Excite Apps Team

19 november 2022

This app has just stopped working. No word from support, yet they still have my money. I do not recommend it.

The Candice Coppola Shop
Verenigde Staten
7 maanden gebruiken de app
Excite Apps heeft geantwoord 21 november 2022

We are sorry you had encountered problems with our app and didn't find our customer support ideal. We are more than happy to refund the charges that were made to your account.

From our end, It seems we never received a support enquiry from your store in our customer support software. We've reached out over email to help resolve the issue you had with our app.

14 april 2021

I asked for help and someone turned the thank you page back on with someone else's Facebook and activated the Instagram without my account and nothing has been resolved. After reading all the reviews I thought I would get better support than this. The app and the support failed me and my business.

Coastal Gifts Inc
Verenigde Staten
Ongeveer 23 uur gebruiken de app