BetterDocs FAQ Knowledge Base
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Byg FAQ-side & Dokumentationsside & opret en vidensbase hjælpecenter med AI & Live Chat
BetterDocs er en kraftfuld AI vidensbase-app til produkt-FAQ-side & dokumentationsside. Denne helpdesk-app hjælper med at designe responsive produkt-FAQ, Docs med AI & tilføje Instant Answer, direkte support Live Chat til din butik. Med FAQ-manager, FAQ-katalog, FAQ-sektionsfunktioner, opret det ultimative hjælpecenter. Med Instant chat-service - WhatsApp Chat & Facebook Messenger Chat kan du optimere kundesupport. Funktionen til ordretracking lader dine kunder spore ordrestatus, spore levering & mere.
- Opret FAQ-sektioner & byg SEO-venligt vidensbase hjælpecenter
- Generer FAQs & Dokumentation øjeblikkeligt ved hjælp af Magic AI Autowrite-funktionen
- Tilføj fotos eller videoer på FAQs & Docs - Mål vidensbase med Analytics-værktøj
- Øjeblikkelig Live Chat-service & WhatsApp-chat, Messenger-chat til support helpdesk
- Tilføj en hurtig ordretracking-funktion & lad kunder give øjeblikkelig feedback
Indeholder maskinoversat tekst
- Højdepunkter
- Fungerer sammen med de nyeste temaer
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Messenger
- ChatGPT
- Product FAQ
- FAQ
- Help Center
Kategorier
Sidetyper
Beskeder i realtid
Automatiske svar
Priser
Free
Gratis
- 5 FAQs & 1 FAQ-gruppe
- 12 Docs & 3 Doc-kategorier
- Brugerdefineret CSS
- Instant Answers - WhatsApp & Messenger
- AI Autowrite
- Feedback
- Regelmæssig support
Pro
$9.99 om måneden
eller $99.99 om året, og spar 17 %
- Ubegrænsede Docs & FAQs
- Import/Eksport
- White Label
- Analytics & Ordretracking
- Individuelle FAQ-gruppe specifikke produkter
- Prioriteret support
7-dages gratis prøveperiode
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
Anmeldelser (28)
First I'd like to say the support is very good.
However I don't think this app is as good as the version they make for WordPress, which I have been using for years.
I don't like the fact that on this app, when you edit a Doc it takes you back to the category pages. This is odd as I - and I am sure a lot of people - like to make edits, check the edit on the live site and make another edit. At the moment you save, get taken to the Docs list page, have to scroll and find your doc and then click edit again.
I also can't seem to be able to re-order the docs within the category. I think they appear in the order I published them. Perhaps a user issue but I can't figure it out.
I don't like the fact you can't add a contact form onto the Docs homepage. So I can't add any custom text to say "If you haven't found what you're looking for, contact us" nor can I put in our general contact information (telephone number etc) in our Docs homepage. Seeing as most people use Docs as their customer support area, you'd think this would be possible.
Hate to say it but I also think it's a bit expensive. I have other apps at $9.99 that provide so much more value. I think they need a $4.99 / month tier with unlimited docs but none of the AI / chat stuff.
Keep up the good work!
Been using this app a while now,
Works well and does the job required. Had some small issues the support team was able to resolve quickly -
Highly recommended
Excellent shopify App- the feature and design are really good. I am using it as customer self serve support portal.
Very flexible and useful knowledge base product with responsive support!
This app has been really helpful for my store. It's easy to use, works well, and has useful features that save me time. The support team is responsive and helpful whenever I have questions. Definitely worth trying if you're looking for a reliable Shopify app
Support
Appsupport leveres af Storeware.
Lanceret
3. marts 2022
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