BetterDocs FAQ Knowledge Base
Uppfyller Shopifys högsta kvalitetsstandarder när det gäller hastighet, enkelhet och värde för handlaren
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Bygg FAQ-sida & Dokumentationssida & skapa en kunskapsbas med AI & Live Chat
Få en kraftfull AI-kunskapsbasapp för Produkts FAQ-sida & dokumentationssida. Denna helpdesk-app hjälper till att designa responsiva produkt-FAQ, Docs med AI & lägga till Omedelbara Svar & direkt Live Chat-support. Med FAQ-hanterare, FAQ-katalog, FAQ-sektionsfunktioner, skapa en ultimat hjälportal & användarmanualguide. Med Omedelbar chattjänst - WhatsApp Chat & Facebook Messenger Chat för att optimera kundsupporten. Funktionen för orderuppföljning låter dina kunder spåra orderstatus, spåra leverans & mer.
- Skapa FAQ-sektioner & bygg SEO-vänlig kunskapsbas hjälcenter
- Generera FAQ & Dokumentation omedelbart med Magic AI Autowrite-funktionen
- Lägg till foton eller videor på FAQ & Docs - Mät kunskapsbas med Analysverktyg
- Omedelbar Live Chat-tjänst & WhatsApp-chatt, Messenger-chatt för support helpdesk
- Lägg till en snabb Orderuppföljningsfunktion & låt kunder ge omedelbar feedback
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- Höjdpunkter
- Fungerar med de senaste temana
Språk
engelska
Denna app finns inte översatt till svenska
Fungerar med
- Messenger
- ChatGPT
- Product FAQ
- FAQ
- Help Center
Kategorier
Sidtyper
Meddelanden i realtid
Automatiserade svar
Priser
Gratis
Gratis
- 5 FAQ & 1 FAQ-grupp
- 12 Dokument & 3 Dokumentkategorier
- Anpassad CSS
- Omedelbara Svar - WhatsApp & Messenger
- AI Autowrite
- Feedback
- Regelbunden Support
Pro
$9.99 /månad
eller $99.99/år och spara 17 %
- Obegränsade Dokument & FAQ
- Import/Export
- White Label
- Analys & Orderuppföljning
- Individuella FAQ-gruppspecifika produkter
- Prioriterad Support
Prova gratis i 7 dagar
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Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ
Recensioner (29)
First I'd like to say the support is very good.
However I don't think this app is as good as the version they make for WordPress, which I have been using for years.
I don't like the fact that on this app, when you edit a Doc it takes you back to the category pages. This is odd as I - and I am sure a lot of people - like to make edits, check the edit on the live site and make another edit. At the moment you save, get taken to the Docs list page, have to scroll and find your doc and then click edit again.
I also can't seem to be able to re-order the docs within the category. I think they appear in the order I published them. Perhaps a user issue but I can't figure it out.
I don't like the fact you can't add a contact form onto the Docs homepage. So I can't add any custom text to say "If you haven't found what you're looking for, contact us" nor can I put in our general contact information (telephone number etc) in our Docs homepage. Seeing as most people use Docs as their customer support area, you'd think this would be possible.
Hate to say it but I also think it's a bit expensive. I have other apps at $9.99 that provide so much more value. I think they need a $4.99 / month tier with unlimited docs but none of the AI / chat stuff.
Keep up the good work!
Been using this app a while now,
Works well and does the job required. Had some small issues the support team was able to resolve quickly -
Highly recommended
Excellent shopify App- the feature and design are really good. I am using it as customer self serve support portal.
Very flexible and useful knowledge base product with responsive support!
This app has been really helpful for my store. It's easy to use, works well, and has useful features that save me time. The support team is responsive and helpful whenever I have questions. Definitely worth trying if you're looking for a reliable Shopify app
Support
Support på appen tillhandahålls av Storeware.
Resurser
Lansering
3 mars 2022
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