BetterDocs FAQ Knowledge Base
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Build FAQ Page & Documentation page & create a knowledge base help center with AI & Live Chat
BetterDocs is a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer, direct support Live Chat to your store. With FAQ manager, FAQ directory, FAQ section features, you can create ultimate Help portal. With Instant chat service - WhatsApp Chat & Messenger Chat you can optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more.
- Create FAQ sections in your store & build your knowledge base help center
- Generate FAQs & Documentation instantly using the Magic AI Autowrite feature
- Analyze your knowledge base performance with an advanced Analytics tool
- Instant Live Chat service & WhatsApp chat & Messenger chat integration
- Add a quick Order Tracking feature & let customers provide instant feedback
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
WhatsApp, Messenger, ChatGPT, Product FAQ, FAQ, Help CenterCategories
All features
Page types
- Landing pages
- Product pages
- FAQs
- Help center pages
- Theme sections
- Custom pages
Managing pages
- Editor tool
- Elements
- Templates
- Import and export
- Save pages
- Draft pages
- Content syncing
- Global sections
- Global styles
- Custom code
- Snippets
- AI generation
- Mobile responsive
- Analytics
- Tracking
Real-time messaging
- Live chat
- Email chat
- Voice support
- Video calls
- Social media
- File uploads
- Customer insights
Automated responses
- FAQs
- Greetings
- Quick replies
- Order updates
Customization
- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Chat assignment
Page types
Managing pages
Real-time messaging
Automated responses
Customization
Pricing
Free
Free
- 5 FAQs & 1 FAQ Group
- 12 Docs & 3 Doc Categories
- Custom CSS
- Instant Answers with WhatsApp & Messenger
- AI Autowrite
- Feedback
- Regular Support
Pro
$9.99 / month
or $99.99/year and save 17%
- Unlimited Docs & FAQs
- Import/Export
- White Label
- Analytics & Order Tracking
- Individual FAQ Group Embed on Specific Products
- Priority Support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (17)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Love it! The support is great.
It's so helpful！！
great support
This app is useful, and the support team is very helpful as well
Thank you Amit for your assistance with BetterDocs and the recommendations on what to do. Really appreciate your time and guidance!
Support
Storeware can answer any questions you have about BetterDocs FAQ Knowledge Base.
Resources
Launched
March 3, 2022
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