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I really liked this app and it helped pull reports that Shopify should have built into it already- but we upped shopify plans and they tried to up the cost $110/month. Can't justify spending $150/month on just reports.
The customer service was top-notch. They were quick to respond, pleasant and supportive. They did provide a report that we thought would be useful, but we needed information for this report over a long period, which was not available to Better Reports. I will keep this app in mind for future requested reports that Shopify doesn't have available.
Best report plugin on the app store, and I've tried all of them!
Clement has been providing excellent service for creating custom reports.
The only flaw I can see is the lack of customization on the users end.
Not being able to do something as simple as change the name of a column is a let down. Having to go through Clement each time I want a change can get annoying and slow my workflow.
4 stars, It helped meand I was to close to get my report. I was looking for orders with pending fulfillment. But the report shows me up the total amount of the order in certain cases and not the dollar amount for the item is still pending to fulfill. It shows the actual price/cost of the item. If the app can improve the report that would be better. Thanks
This app helped us get around a lot of really challenging reporting issues in Shopify. We use Edit Order and this app helps filter out cancellation and adjustment orders relatively easily. Clement is super responsive and helpful for set up and making any custom reports! The only downside is the hefty price tag for users with the advanced plan. It's definitely an incredible app but you pay for it.
Support staff is very helpful generating a report, which is necessary because the app could be a little bit more user friendly. Once your report is generated, you can keep reusing it.