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We originally downloaded Better Reports to schedule & distribute reports to emails that don't have access to Shopify. Our team has greatly benefited from from this feature alone and beyond. Not only is it able to run detailed reports by location, device, user, product department, payment type, etc...but it can also link different Shopify stores to view a single report from both stores. Their customer service is excellent and has helped quick turn reports (tables AND graph reports) with continued flexibility. It does have a little bit of a learning curve....but since our current business lacks a robust IT or analytics department, Better Reports has become one of my favorite apps.
Absolutely wonderful service! Claudia has been super helpful and broke down everything for me!
Keanna's support is amazing! Great app, and very helpful support representatives :D
Really great app. Was struggling with Shopify native reporting for months before learning about this app. The app allows you to look at data many ways. Also their support team is very responsive. I have gone to them many times with questions and requests. They have built custom fields for my business needs. Can't recommend this app enough.
It's a great tool - has helped us immensely! Their customer service team is also super quick and helpful.
Perfect app! I was looking for exactly the kind of feature that this app offers. Support will help you with everything.
The most amazing and unbelievably fast customer service of any app we have ever experienced!!!
You need better reports.
The app works well and has enough flexibility to create really powerful reports.
But I really can’t say enough about their support! Surprisingly, unexpectedly great!
Better Reports handles customizable reporting better than any other app we have tested or trialed. Our team has been utilizing this app for 5+ years now, across our marketing, product, and fulfillment teams. Loading times are fast, data exports are consistent, and the team has always been responsive and friendly. The only data limitations we've ever encountered here are from the Shopify API itself. We'd highly recommend this app to other Shopify Plus stores looking for accurate and in-depth reporting.
Great app for customized reports. Even better support, great response time. Hard to find good apps like this with the level of service. 10/10