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The quick and efficient help by the support team means building reports and analysing data for the business has been greatly improved.
Right out of the box, it is working great... only 4 stars because I feel It's a little pricy at $20 per month, but I need the reporting it can provide.
I wish there was an annual payment option to reduce the cost by 25%. I'd be all in and give 5 stars for that!
Just upgraded from Shopify Basic to the next-level subscription. The upgrade itself was free because we have a POS too, so the total amount was the same. We've now come to realize that it'll cost us 20$ more pr. month because of Better Reports priceplan setup. Probably wouldn't have upgraded if we were aware of that. So pay attention to that.
Good app though.
We use this app for custom reporting for month end or to crunch reports for advertising, sell-through and all sorts of financial and statistical data. Much better than higher end apps without the cost. smile.io integration would be killer.
I find it difficult to create a proper report, however...
Their response team is always quick to help and they are very good at creating the report you want!
Great support and a bespoke report quickly put together for me which is easy to use and solved my problem...really happy thank you.
i like how the app allows me to customize my sale orders
i like how the app allows me to customize my sale orders
Really good customer service as they'll help you with any ideas you have to make custom reports. And they do it fast. This is a very good thing, bc my only gripe is the interface is confusing for the lay person to navigate/implement ideas. I'm usually able to fiddle through and create some basic reports that I want to see, but I often call on them to help me dial it in.
We needed a way to filter sales by customer tag and with a couple of clicks we were able to generate the report we needed and save it for quick access. It's a great solution for us.
I am still new to this app but so far it it really helpful!. It is very useful in breaking down my sales in to each product category which aids in creating open to buy plans. There are TONS of reports that I haven't even looked into so I'm sure I'll only find more uses as I go but even just the two reports I'm currently using make it worth it. My only negatives I would have is that it really annoys me that they increase the plan price based on my Shopify plan. I don't understand at all why that is the case and it seems like they are just forcing me to pay more for the same product which is very frustrating. Also, I have to mention the support I have received has be exceptional! They have been vey helping with getting me set up with custom reports and schedules tailored to my business needs. That being said I would like to see support be available via chat like some of the other competitors out there as opposed to just email. I'm guessing this will come available as they continue to report. Overall good reporting features with a very helpful and friendly staff!