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I used this app to help export daily reports from our Shopify site to our fulfillment center. We are a start-up company and tried two other app developers, who were not responsive and could not help us. Clement has been very responsive, helpful and seems to understand exactly what we need. It's great to find someone who is friendly, supportive and very knowledgable.
Kritesh and Better Reports have restored my faith in customer service, best I have ever experienced. I needed a very specific custom report written and Kritesh got my requirement absolutely bang on. Nothing was too much trouble, immediate response to every tweak I needed, finishing up with a video call to make sure I was happy. Can't recommend them enough.
Helps you really harness the power of the data your store holds, a huge improvement on the standard analytics/reports from Shopify. The customer service is excellent and they helped us create a number of custom reports. Highly recommended. The only app that has ever made me want to go and review it!
The customer service is impeccable, I needed a personalized config and Rishika made it possible within less than 24h.
This App works fantastic!!! We have the Basic Shopify eCommerce plan, but also use Shopify POS for our small retail store. For my retail store, I needed to be able to generate a couple reports where weekly or monthly sales could be run for a specific vendor or product. Shopify Analytics would not give me this option. Turned-out I needed to have the "regular" Shopify plan (not basic) in order to get access to the "better" retail reports! This would have cost me $50 extra per month, at least. For $19 per month, I was able to use Better Reports, to get the exact reports I needed. Saves me $30+ per month by using this App! Also, they give a trial period before starting monthly charges, which gave me time to ensure that the app would be able to generate the reports I needed, which they did. They also will create custom reports for you, if needed. Definitely recommend.
Clement is lightening fast at responding to your emails and pulled exactly the report I was hoping for.
I was looking for a report to give our business insight into our fulfillment performance and Better Reports' support team built out 3 custom reports for me in less than 12 hours. It gave me exactly the information I was looking for and couldn't have been easier.
Clement has been amazing helping us build the customer reports that will impact our business. I was shocked how quickly he got things done. Highly recommended!
The Better Reports app has been a useful tool for our company. The customer support staff have been really helpful, and their response time is quick and efficient. They have helped in creating custom reports to better suit our needs!
Very powerful tool with great flexibility in what can be reported on. If you have an understanding of pivot tables it's super easy to use. I also really like that you can schedule exports either via email or automatically (e.g. hourly) to a google sheet (which helps us mash it with GA data and use Data Studio as a visualisation tool). The support is swift and high quality - e.g. if you need to add any custom fields. Great value.