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Amazing, user friendly app. Very easy to navigate, and the output is uncluttered and easy to view. Customer service is also fantastic with quick response and very knowledgable staff!
Shopify could not create or provide the report I needed but BetterReports could and did. Their support was quick to repsond and extremely helpful.
I am so glad I found this App to Shopify.
Best report plugin on the app store, and I've tried all of them!
Clement has been providing excellent service for creating custom reports.
The only flaw I can see is the lack of customization on the users end.
Not being able to do something as simple as change the name of a column is a let down. Having to go through Clement each time I want a change can get annoying and slow my workflow.
4 stars, It helped meand I was to close to get my report. I was looking for orders with pending fulfillment. But the report shows me up the total amount of the order in certain cases and not the dollar amount for the item is still pending to fulfill. It shows the actual price/cost of the item. If the app can improve the report that would be better. Thanks
This app helped us get around a lot of really challenging reporting issues in Shopify. We use Edit Order and this app helps filter out cancellation and adjustment orders relatively easily. Clement is super responsive and helpful for set up and making any custom reports! The only downside is the hefty price tag for users with the advanced plan. It's definitely an incredible app but you pay for it.
Support staff is very helpful generating a report, which is necessary because the app could be a little bit more user friendly. Once your report is generated, you can keep reusing it.
I think this app has potential.. However, we found it to be difficult to figure out. I couldn't find adequate support online and I didn't have time to email support with questions. I'm cancelling it.
I tried a different (cheaper) App prior to Better Reports but did not like the results. I started using Better Reports this morning and LOVE it. I created a few custom reports and the support team helped me tweak some of the parameters. They answered my email request in just a few minutes. They are currently working on an End of Day (Z Out) report for me since Shopify does not provide one. I am very happy with how easy it is to make reports and the quickness of their customer support response time.
Way too expensive! $39/month for us just to use it occasionally (maybe 1 a month at most) it makes it not worth keeping. Too bad because we liked the reports.
Very useful BUT. When I set two days it starts to behave in a weird way and put - 1 next to product quantity for items.
Plus it's expensive
Hi there.
I'm not 100% sure what you mean but your report might be misconfigured. Negative quantities can be expected in the case of refunds or negative quantity on hand (if you enabled overselling for your products).
Feel free to reach out at hello@betterreports.co so that we can sort this out for you.