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I've used Better Reports for two years. They've been responsive to my questions concerning adding Shopify data elements such as PayPal transaction IDs to their report. I highly recommend this report.
GREAT customer service!!!!!!!!! Just not sure if I need to pay $20 for this service for my business.
This app is great. It does just what I need it to do. Even better, the customer support is wonderful. They created a custom report for me in less than 48 hours. I would give 5 stars but I feel it is very pricey.
This app makes life and reporting in Shopify so much easier! It allows details and info that you just can't get from Shopify as designed (one of many things you can't get from Shopify as designed.......but I'll leave that for another day!) Anyways, it's been a great help for us in determining several analyses that we needed. The only reason for not being five stars is that there is a learning curve. Not certain if it could be more user friendly or smoother in creating reports or not. So aside from the learning curve, it would be 5 stars. Also - shout out to their support people. They actually DO respond and reach out to you which beats many other apps. Thank YOU!
Great reporting app! Had a lot of great reporting tools for our store.
Best part about this app is the IMMEDIATE help you received if you have any questions. I needed a specific report to track my PayPal transactions and someone contacted me the next day with the exact report I needed. Outstanding service!
Been using this app to get reports from our system. Does a great job, even if you don't really know what you are doing. And an even better job if you do. :)
It is an excellent resource with a lot of depth. The staff are very helpful and will write custom queries for you. They can take a while to reply sometimes but when they do I get the feeling they are trying their best to be helpful. The restrictions they encounter are down to Shopify more than Better Reports.
Great app. Finally I can get accurate data from a reporting app. Would be great if there were some report building tutorials available.
Functionally is great and very powerful. Design is bit painful to look at and could for sure use some love.