BR ‑ Better Reports

Better Reports is not only an amazing and super useful App. They have the absolute best customer service. Fast, helpful and supportive response. If I could give them more stars I would

They respond quickly and comprehensively and work tirelessly to get the customized reports doing exactly what we need.

Amazing customer service!! ...which is a major plus when dealing with financial reports. Their response is always very quick. And not to mention their reports can literally do any combination of reporting that you need to pull. They are always happy to help you create the reports you need if you're not able to do it on your own. Love them!

Tons of options. I am still learning my way around setting up the reports but if I have an issue they have the best support, and always quickly provide me detailed instructions on how to set up what I wanted to do, and go ahead and set it up for me to see how the end result looks too along with the walkthrough on how they did it, which is a huge help

We are using Better Reports for Weekly Reporting and it's been really easy to set up, thanks to the Better Reports' Customer Service team! Specifically, we are using Better Reports for a detailed view of our customer payouts, which has helped us a lot for our Accounting related tasks. All of our questions/demands/needs are always answered very rapidly by the Better Reports team! Sometimes even within the hour. :)

I am still new to this app but so far it it really helpful!. It is very useful in breaking down my sales in to each product category which aids in creating open to buy plans. There are TONS of reports that I haven't even looked into so I'm sure I'll only find more uses as I go but even just the two reports I'm currently using make it worth it. My only negatives I would have is that it really annoys me that they increase the plan price based on my Shopify plan. I don't understand at all why that is the case and it seems like they are just forcing me to pay more for the same product which is very frustrating. Also, I have to mention the support I have received has be exceptional! They have been vey helping with getting me set up with custom reports and schedules tailored to my business needs. That being said I would like to see support be available via chat like some of the other competitors out there as opposed to just email. I'm guessing this will come available as they continue to report. Overall good reporting features with a very helpful and friendly staff!

Was very helpful in running my business.

Great customer service!