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Hands down the best reporting for Shopify BUT what's even better is their support team. When I don't know how to create a report they swoop in and under 30 minutes and create it for you so you have exactly what you need. I have to shout out Claudia A., she has been incredibly helpful and a lifesaver! Highly recommend Better Reports.
Better Reports is an awesome reporting tool and they have an incredibly helpful and dedicated support team.
I use this app for a few other stores and it always does exactly what i need! Lots of customization options and great support from staff!
I can't say enough good things about both the app and the support. This app has made reporting so easy and user-friendly, and a huge part of that is because of the support team. I have, on multiple occasions now, needed custom fields added to the reports and every time, the support team has been so efficient and given me exactly what I was looking for. Rishika and Claudia were so helpful. I can't say enough about how positive of an experience this has been.
We use Better Reports nearly daily. The interface could probably be a bit more user friendly, but I'm really pleased with the speed of reports and excellent customer service!
We have installed BetterReports on 6 stores and love it. We used the application to help with filters our large amount of orders to a particular data sent. We inquired help from the application and they were able to assist us on the correct filters for a custom report. They were quick and responsive to a few changes. If we didn't have this reporting/app it would have taken us hours to piece it together from what was available with standard reporting. The app is totally worth it for reporting.
AH! I can't even believe I haven't reviewed this app yet! I literally use Better Reports EVERY SINGLE DAY (even on the weekends). It guides our business in profound ways. I just made a weekly report that evaluates profitability per order and orders over time so we can evaluate the effect of some pricing increases we just made. The information in Better Reports DRIVES our business.
It isn't pretty. There are no fancy charts. It's PURE DATA. If you need pretty charts, you're going to have to make those yourself.
But pure data is what I need; since it's SO INTENSELY CONFIGURABLE, I can create a report for almost anything that I want to know... and if I can't find a data point that I'd like to see, I just reach out to their support (live chat) and they'll create the data point... they've even created new reports for me when I get stuck trying to envision the data I'm trying to get. Their customer service is really great (Hi Keanna!).
I've used tons of metrics apps and dashboards, including Google Analytics, Triple Whale, and Peel (as well as the standard Shopify reports that come with Shopify Plus). We are a very data-driven business, and there are infinite ways of slicing and dicing data... I believe that Better Reports actually provides a competitive advantage because I can investigate theories that other CEOs just don't have access to.
My only complaint is that the cost goes way up for Shopify Plus, and since Shopify Plus has pretty robust and configurable report building, it's a little duplicative.
But with Better Reports, I can automatically schedule reports to be published to Google Sheets, and use Zapier to take the Google Sheets, and post those numbers in Slack... so it provides us a cool opportunity to have real flash report data whenever we need it, where we'll see it. So ultimately, it's worth it.
There is nothing else like this app.
Amazing customer support! I had a problem duplicating a standard Shopify report in BR, and the BR support team got it working for me as well as found some creative solutions for my report scheduling needs. Thanks so much!
The report I created didn't include the information I needed. Keanna quickly adapted the report to meet my needs.
Great app and even better customer service! The team are so helpful and will go to the ends of the earth to try and create what you require. Purchase with confidence.