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perfect service!
Assistenza sempre gentile ed efficiente, app consigliata!
Claudia is always a huge help! In the last several weeks, I have asked for multiple reports, and I have always been satisfied. She is amazing. She worked with me for weeks, did everything I asked, and was able to make the perfect report for me and my needs. I would recommend her to anyone. She is very knowledgeable and easy to work with.
Better Reports is an awesome reporting tool and they have an incredibly helpful and dedicated support team.
We use Better Reports nearly daily. The interface could probably be a bit more user friendly, but I'm really pleased with the speed of reports and excellent customer service!
AH! I can't even believe I haven't reviewed this app yet! I literally use Better Reports EVERY SINGLE DAY (even on the weekends). It guides our business in profound ways. I just made a weekly report that evaluates profitability per order and orders over time so we can evaluate the effect of some pricing increases we just made. The information in Better Reports DRIVES our business.
It isn't pretty. There are no fancy charts. It's PURE DATA. If you need pretty charts, you're going to have to make those yourself.
But pure data is what I need; since it's SO INTENSELY CONFIGURABLE, I can create a report for almost anything that I want to know... and if I can't find a data point that I'd like to see, I just reach out to their support (live chat) and they'll create the data point... they've even created new reports for me when I get stuck trying to envision the data I'm trying to get. Their customer service is really great (Hi Keanna!).
I've used tons of metrics apps and dashboards, including Google Analytics, Triple Whale, and Peel (as well as the standard Shopify reports that come with Shopify Plus). We are a very data-driven business, and there are infinite ways of slicing and dicing data... I believe that Better Reports actually provides a competitive advantage because I can investigate theories that other CEOs just don't have access to.
My only complaint is that the cost goes way up for Shopify Plus, and since Shopify Plus has pretty robust and configurable report building, it's a little duplicative.
But with Better Reports, I can automatically schedule reports to be published to Google Sheets, and use Zapier to take the Google Sheets, and post those numbers in Slack... so it provides us a cool opportunity to have real flash report data whenever we need it, where we'll see it. So ultimately, it's worth it.
There is nothing else like this app.
The report I created didn't include the information I needed. Keanna quickly adapted the report to meet my needs.
Great app and even better customer service! The team are so helpful and will go to the ends of the earth to try and create what you require. Purchase with confidence.
Vast improvement on the general reporting available to most Shopify plans. Plus, their customer service is incredibly fast and willing to help you customize whatever report you want. Thank you Better Reports!
Great customer support with a customized report within a few hours. Thank you for your help Keanna!!