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It was great!
We got a quick and really detailed answer complete with screenshots which I really appreciate as a visual person.
Rishika Badwal was very nice, respectful and patient with me too.
Thank you very much.
Fany
very useful for customised reports but would also recommend your good customer service accessible by telephone as well.
We have over 15 Shopify accounts and by automating and scheduling reports, we have been able to save a lot of time and manpower on the analytics side. We are now able to produce daily dashboards across our different locations and companies. Better Reports is great to work with as they are responsive and have great customer service. I would recommend this app to any Shopify user looking to analyze data rather than having to constantly export reports manually.
I have only been working with Better Reports for a few days, but so far any time I have requested help running a report they have responded super quickly with exactly what I want and some other options. I would rate their Customer Service EXCEPTIONAL! Claudia rocks!
I email my questions and get quick replies - The staff is always very helpful and creates the reports I can't.
Support staff is EXCELLENT. Fast response, efficient, accurate and courteous. They don't just send links or videos, they actually resolve the inquiry, explain how they did it and all within a very short timeframe.
I recommend this platform and support staff immensely!
Great app which provides us with all the in-depth reports we need, while still on shopify basic plan.
The support offered is second to none too - fast response times and quick to find solutions to any queries we have raised.
Happy to recommend.
Super easy app that allows you to build your own custom reports. Love the scheduling tool as well. Support is super responsive and very helpful!
Incredibly helpful app to get the right information out of Shopify when the native reports just don't cut it. Their customer service is also fantastic.
Claudia, once again, created a custom report that we needed because Shopify didn't offer the capability! Thank you!