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On day three of using the app. Still getting accustomed to it, but the customer support has been great so far. We needed a couple of unique custom reports right away and the BR team created them for us in less than 24 hrs of us contacting them.
Very helpful support team
Claudia Aubin is exceptional!
The support was great
I have used this app for over 2 years. I asked for help when we got it to get the reports formatted the way that Finance has been used to with our previous system. Within a day, we had the reports set up the way we needed. If i have a question or the reports need adjustment, I can reach out for help and get solutions within a couple of hours. I highly recommend this app and it's developers because the information they provide is quick and easier than trying to do it ourselves by trying to get the information from Shopify.
Absolute Game Changer!
Shopify Reporting is.... not great. This makes it amazing! Easy to use, most reports we want are out of the box and they have helped build dozens more for us, including a tricky currency conversion one for disputes.
Well worth every penny!
Was very helpful in running my business.
Subject: Appreciation for Ciara Delaney’s Outstanding Support
I’m still fairly new to working with Shopify, and recently we needed to generate reports to assist with sales tax compliance after meeting our economic thresholds in several states. Throughout this process, Ciara Delaney has been an absolute pleasure to work with. She’s incredibly knowledgeable, patient, and responsive—never once showing frustration with my questions or frequent change requests. Her professionalism and positive attitude have made this transition so much easier.
Ciara truly goes above and beyond, and I wanted to take a moment to recognize her for her exceptional support and customer service.
The team at Better Reports is absolutely phenomenal & we use them regularly! Thank you for going above and beyond!!!
If I could give this app and their customer 100 stars I would. I have used this app daily for 5 years. I’m amazed again and again the power of data I have at my fingertips at any given moment. The customer support is second to none. They are extremely fast, friendly, patient, and do whatever it takes to help you get any information you need. I can’t imagine doing business without this app. It’s a game changer! It pays for itself over and over.