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It's a great tool - has helped us immensely! Their customer service team is also super quick and helpful.
We use the app to supplement Shopify reports. It is very easy to modify reports or just filter data in order to get the information needed to make decisions. Support has been fast and provides needed assistance in order to optimize use of the app.
Love the person to person experience for creating custom reports. Claudia knew just what I was looking for - reports by collection or tags - helped me understand what was in the way and how to fix it, and pointed out the data gaps to be filled in for a comprehensive, actionable report.
Perfect app! I was looking for exactly the kind of feature that this app offers. Support will help you with everything.
I used this app to build a custom YOY item-level reporting that was not available in Shopify native reports. I needed some help building this custom report and the customer service available was very responsive and I got what I needed within hours.
The most amazing and unbelievably fast customer service of any app we have ever experienced!!!
You need better reports.
Stellar customer support! Really helpful and friendly and super quick. Plethora of reports to choose from.
I needed to build a custom report for export to our shipping platform, for orders that were older than 60 days and weren't importing. The support team was extremely helpful and instrumental to me building these quickly.
The app works well and has enough flexibility to create really powerful reports.
But I really can’t say enough about their support! Surprisingly, unexpectedly great!
Better Reports handles customizable reporting better than any other app we have tested or trialed. Our team has been utilizing this app for 5+ years now, across our marketing, product, and fulfillment teams. Loading times are fast, data exports are consistent, and the team has always been responsive and friendly. The only data limitations we've ever encountered here are from the Shopify API itself. We'd highly recommend this app to other Shopify Plus stores looking for accurate and in-depth reporting.