BR ‑ Better Reports

Absolutely essential for any small DTC business, its like having a data science team at your disposal. Nothing is off the table, they are always will and able to help with any of my niche needs.

They also have the best support team in the space. Big shoutout to Claudia and Keanna!

Amazing app and the best and most important part: the customer service is AMAZING and HUMAN! There is no chatbot you have to get through, you just go straight to a human who is VERY VERY knowledgeable on how the app works. Claudia is who I have worked with and she is so so so helpful! Thank you Claudia and the better reports team.

Better Reports has been pivotal for us getting the detailed information we needed from our Shopify store.

Better Reports is super helpful in pulling customized reports which may be difficult to pull from just regular Shopify analytics!

Simply the best app we have purchased to help us display our Shopify Online Store data. Great customer service! They had our report layout done in minutes and we were on our way! We highly recommend Better Reports to all of our Shopify friends!

Chief Rob Herrington
Wintersville Fire & Rescue
Wintersville, Ohio

Extremely helpful app!

The app is a bit hard to use, but it's totally my ignorance and lack of time to learn. Your team is great. Gets me what I need every time!

Better Reports is an excellent and affordable application designed to provide helpful KPIs. I was working with a very expensive product beforehand and was nervous to switch over, but it's been a breeze. The best part about this platform though is the customer service (Keanna - you are a rockstar!) They were so helpful and patient and that is something hard to find on some of these other platforms. HIGHLY RECOMMEND

Better Reports should work with Stripe to ensure that there is a complete set of data. Stripe populates a field that allows mapping of orders back to Shopify. It does not provide the same reference for refund transactions.

As a Result, the field needs to be manually populated after researching Stripe refunds to identify the appropriate reference.

A powerful and easy to use report tool. You can start with one of the built in reports and easily save it as a custom report and redesign it in the way you want. The support is amazing. I reached out to them when I needed help with a report. I got a very swift response from Claudia who created a new version of the report where she adjusted it just the way I needed it, and also posted a very instructive and enjoyable video.