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Has WAY more data reporting functionality than default Shopify reports. As well, tons of customization and the best yet - need something, ask support and they'll work with you to get what you need. I had several requests for custom data and they had my reports up and running in about 20-30 minutes. Bravo...what all support SHOULD be.
Excellent reporting capabilities! I am now able to build reports using tags in Shopify which is very helpful.
Claudia was very helpful in creating the best report for our business. She helped after many headaches of trying to find the right report on Shopify. We're thankful!
Best customer service ever. Fast. Responsive. Knowledagebale. What else could you ask for?
We currently are using Shopify for our online sales but are interested in using Shopify to do our point of scale. From a volume pespective, this is a big jump from what we are currently doing. We were looking at different ways of getting the necessary details out for of Shopify for an upload to our accounts system. This included trying different versions of Shopify, reaching to other users of Shopify etc.. but with limited success. To cut to the chase "Better Reports" was better than expected. It pulled together the information and enabled us to schedule a daily export of the custom report we needed. But really surprised use was "Better Reports" Support and their "Complimentary report service". Increibly prompt and very helpful, all in the space of a day or 2 we had our answer. Big shout out to Claudia in their Support Team.
Awesome customer service!!
After switching to Shopify as our POS system for our Gift Shop, we had no functional reports or a means to create them through Shopify. We discovered Better Reports which created specific reports for our business. We had a great customer service connection, with exceptional delivery and follow-up.
The responsiveness and initiative from this company is really amazing. I'm shocked and always happy the level with which they go above and beyond to help.
My experience with this app has so far been STELLAR. The app is intuitive and easy to use on its own, but if you get stuck the team is extremely responsive and helpful. I was assisted by Keanna in making reports for my finance team twice and it was both fast and easy. Highly recommend!
The ability to ask for customized reports has been extremely useful to us. Their response is very fast.