BR ‑ Better Reports

The customer service was top-notch. They were quick to respond, pleasant and supportive. They did provide a report that we thought would be useful, but we needed information for this report over a long period, which was not available to Better Reports. I will keep this app in mind for future requested reports that Shopify doesn't have available.

The Better Reports app is capable of giving you *much* better and more insightful information than the native Shopify options. It comes pre-configured with plenty of useful reports that you can use off the shelf and also customize to suit your particular purposes. For example not only can you see sales of a product for a period, the report can compare those sales to prior periods to show (hopefully) growth. I recommend copying the reports you want to change, and then changing the copy, so you have a backup. Personally, I have found configuring some of the reports challenging, but all the staff (*particularly Claudia) is cheerful and happy to help.

So far so good - had a very specific use case and the support was great in setting up the report I needed.

Best report plugin on the app store, and I've tried all of them!
Clement has been providing excellent service for creating custom reports.

The only flaw I can see is the lack of customization on the users end.
Not being able to do something as simple as change the name of a column is a let down. Having to go through Clement each time I want a change can get annoying and slow my workflow.

L'équipe est très réactive et à réussie à comprendre mes demandes très rapidement. Je suis très satisfaite

i like how the app allows me to customize my sale orders

i like how the app allows me to customize my sale orders

4 stars, It helped meand I was to close to get my report. I was looking for orders with pending fulfillment. But the report shows me up the total amount of the order in certain cases and not the dollar amount for the item is still pending to fulfill. It shows the actual price/cost of the item. If the app can improve the report that would be better. Thanks

Support staff is very helpful generating a report, which is necessary because the app could be a little bit more user friendly. Once your report is generated, you can keep reusing it.

We needed a way to filter sales by customer tag and with a couple of clicks we were able to generate the report we needed and save it for quick access. It's a great solution for us.

Best part about this app is the IMMEDIATE help you received if you have any questions. I needed a specific report to track my PayPal transactions and someone contacted me the next day with the exact report I needed. Outstanding service!