Better Reports , 1,032 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust, customizable reporting features that offer detailed insights into sales, inventory, and customer data. It's particularly praised for its revenue reports and order source analysis, aiding in marketing strategies. The app is also valued for its time-saving automated report creation and scheduling. Despite its cost, merchants find the value it provides justifies the expense. The customer support is frequently commended for its quick response and assistance with custom reports.

April 5, 2024

It doesn't do EVERYTHING we would like it to do due to limitations Shopify puts on their access, however their support team is super helpful and has helped us improve many of our reports!

Spring Sweet
United States
About 4 years using the app
March 5, 2024

The Better Reports app is capable of giving you *much* better and more insightful information than the native Shopify options. It comes pre-configured with plenty of useful reports that you can use off the shelf and also customize to suit your particular purposes. For example not only can you see sales of a product for a period, the report can compare those sales to prior periods to show (hopefully) growth. I recommend copying the reports you want to change, and then changing the copy, so you have a backup. Personally, I have found configuring some of the reports challenging, but all the staff (*particularly Claudia) is cheerful and happy to help.

Bucks
United States
About 1 month using the app
March 7, 2024

Besides some custom work that has to happen on certain reports, the app is very robust, and their support is outstanding. Very responsive and knowledgeable.

Boveda Development
United States
3 days using the app
December 19, 2023

I'm very new to Better Reports. What I've been provided with so far is very good and helpful with my reporting. I have a lot of categories that I need broken down and the team responds quickly and asks appropiate questions to get it right.
If you cannot get detailed reporting from the system you currently use, I would recommend Better Reports for more detailed reporting.
:) Liz

HRMM
United States
About 1 month using the app
June 2, 2023

Really good customer service as they'll help you with any ideas you have to make custom reports. And they do it fast. This is a very good thing, bc my only gripe is the interface is confusing for the lay person to navigate/implement ideas. I'm usually able to fiddle through and create some basic reports that I want to see, but I often call on them to help me dial it in.

Foterra Jewelry Wholesale
United States
Almost 3 years using the app
January 1, 2024

i like it

Mini Toys
United States
11 days using the app
August 21, 2023

4 stars, It helped meand I was to close to get my report. I was looking for orders with pending fulfillment. But the report shows me up the total amount of the order in certain cases and not the dollar amount for the item is still pending to fulfill. It shows the actual price/cost of the item. If the app can improve the report that would be better. Thanks

Sierra Madre Collection
United States
13 days using the app
May 31, 2023

Support staff is very helpful generating a report, which is necessary because the app could be a little bit more user friendly. Once your report is generated, you can keep reusing it.

Indigo Tea Co.
United States
10 days using the app
August 24, 2018

Just upgraded from Shopify Basic to the next-level subscription. The upgrade itself was free because we have a POS too, so the total amount was the same. We've now come to realize that it'll cost us 20$ more pr. month because of Better Reports priceplan setup. Probably wouldn't have upgraded if we were aware of that. So pay attention to that.

Good app though.

Troybutik
Denmark
Over 5 years using the app
April 23, 2022

I find it difficult to create a proper report, however...
Their response team is always quick to help and they are very good at creating the report you want!

Freshideasstarthere
Canada
About 3 years using the app