Reviews (1,023)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced reporting capabilities that surpass Shopify's default options, enhancing business decisions. They value the custom and pre-built report features, including scheduled automatic deliveries. The support team is frequently praised for their quick and effective responses, especially with complex custom reports. This app is considered a valuable tool for Shopify merchants seeking robust reporting solutions and exceptional support.

October 30, 2024

Claudia is more than helpful with explaining Better Reports and has a patient tone while learning. They put together extremely helpful reports for me!

Funny Face Bakery
United States
Almost 4 years using the app
October 11, 2024

Great app. Great reports. Customer support is very responsive to create custom columns for reports. We needed an AOV calculation and they created the calculation and sent loom to explain. Highly recommended.

Pop on Veneers
United States
About 1 month using the app
December 10, 2024

Great Service for this product! They really make sure to support. This app is so necessary for us to keep accurate accrual-based financials.

OBX - Crazy Good Cabinets
United States
Almost 2 years using the app
September 11, 2024

The quick and efficient help by the support team means building reports and analysing data for the business has been greatly improved.

VRG GRL
Australia
Over 3 years using the app
October 16, 2024

Better Reports provide top notch service. They are always prompt at replying to queries and can always build the custom reports we require. Excellent app!

Evoo Quality Foods
Australia
Over 6 years using the app
October 2, 2024

This blows the native shopify reporting out of the water! Super handy, and Claudia at Better Reports has been super kind and helpful in helping me get some reports off the ground!

$40 well spent.

Bicycle Transit Systems
United States
4 days using the app
January 14, 2025

Really nice to have a pro (Claudia and Ciara -- two pros!) develop the report i need!! -- THANKS

WeatherWool
United States
About 1 month using the app
June 19, 2025

Great app & excellent customer support

SVIBE
Spain
About 2 hours using the app
October 16, 2024

Great service. Support ticket was answered in a few hours and the report update I needed was perfect.

Bert & May
United Kingdom
Over 3 years using the app
April 12, 2025

Great customer service!

JOA barefoot
Denmark
11 days using the app