Better Reports , 1,026 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust, customizable reporting features that offer detailed insights into sales, inventory, and customer data. It's particularly praised for its revenue reports and order source analysis, aiding in marketing strategies. The app is also valued for its time-saving automated report creation and scheduling. Despite its cost, merchants find the value it provides justifies the expense. The customer support is frequently commended for its quick response and assistance with custom reports.

Edited September 18, 2018

Clement has been amazing in helping us set up reports for our specific needs. Looking forward to using Better Reports for all our stat needs. Customer service and response is excellent !! Thank you Clement

Keto Dessert Company
United States
Over 3 years using the app
Edited April 5, 2021

Love that d customer support is really efficient n productive. Bravo to the team, special shout out to Tiia!

IMAN Shoppe Bookstore
Malaysia
Over 3 years using the app
September 13, 2022

We use Better Reports nearly daily. The interface could probably be a bit more user friendly, but I'm really pleased with the speed of reports and excellent customer service!

ROAD iD
United States
Over 3 years using the app
Edited January 20, 2021

Easy exporting of customer email per product for upsells etc. I couldn't figure out how to do it myself but app developer responded within the hour with the report option created for me in my dashboard. Recently I needed to generate sales tax reports per item for a quarter in 2020 for my state sales tax amended return. Their support created the report for me, and now it's just one link away in my dashboard. They consistently get back and generate the reports you need! If I could rate this 10/5 stars I would

Edge Mobility System
United States
Over 3 years using the app
Edited February 21, 2019

I needed a better tool for revenue and inventory reporting and Better Reports fit the bill perfectly. The ease of customization has eliminated multiple steps in my workflow and saves me hours every week. I love this app!

Switched On Austin
United States
Over 3 years using the app
January 11, 2018

I am still getting used to all of the reports but Better Reports has nearly everything I need to keep up with my business and is super customization. When I needed some changes and deeper customization, Better Reports was quick to respond and will help create what you need. Great value for those that need a deeper understanding of their business.

The Pasta Shoppe Canada
Canada
Over 3 years using the app
May 21, 2021

Awesome product. EVEN BETTER SERVICE. Best service I've had from a Shopify yet. Can't say enough good things - they have really smart people at the helm, not just randos they hired off the street to read a script. Thank you!!

Skinny Mixes
United States
Over 3 years using the app
June 30, 2022

Endlessly useful data reporting tool - have been able to pull far more information out of Better Reports than Shopify. The best part is the team at Better Reports that go above and beyond to provide support and help you get the data you need. 10 stars if I could!

Graf Lantz
United States
Over 3 years using the app
December 4, 2020

There's a little bit of a learning curve, but once you get the hang of it, the reporting features are much more extensive than what Shopify offers natively. Also have had very positive, speedy responses from support.

Dedalus Wine Shop
United States
Over 3 years using the app
Edited June 30, 2021

Outstanding functionality and truly exceptional customer service from Clement and his team. The ability to pull data from Shopify using Better Reports is a true game-changer!!!

Toy Universe
Australia
Over 3 years using the app