Better Reports , 1,032 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust, customizable reporting features that offer detailed insights into sales, inventory, and customer data. It's particularly praised for its revenue reports and order source analysis, aiding in marketing strategies. The app is also valued for its time-saving automated report creation and scheduling. Despite its cost, merchants find the value it provides justifies the expense. The customer support is frequently commended for its quick response and assistance with custom reports.

December 13, 2023

Super helpful and very patient!

SHEFIT
United States
Over 4 years using the app
November 17, 2023

We currently are using Shopify for our online sales but are interested in using Shopify to do our point of scale. From a volume pespective, this is a big jump from what we are currently doing. We were looking at different ways of getting the necessary details out for of Shopify for an upload to our accounts system. This included trying different versions of Shopify, reaching to other users of Shopify etc.. but with limited success. To cut to the chase "Better Reports" was better than expected. It pulled together the information and enabled us to schedule a daily export of the custom report we needed. But really surprised use was "Better Reports" Support and their "Complimentary report service". Increibly prompt and very helpful, all in the space of a day or 2 we had our answer. Big shout out to Claudia in their Support Team.

EPIC Museum Gift Shop
Ireland
7 days using the app
October 25, 2023

We originally downloaded Better Reports to schedule & distribute reports to emails that don't have access to Shopify. Our team has greatly benefited from from this feature alone and beyond. Not only is it able to run detailed reports by location, device, user, product department, payment type, etc...but it can also link different Shopify stores to view a single report from both stores. Their customer service is excellent and has helped quick turn reports (tables AND graph reports) with continued flexibility. It does have a little bit of a learning curve....but since our current business lacks a robust IT or analytics department, Better Reports has become one of my favorite apps.

OpryShop
United States
4 months using the app
November 8, 2023

The Better Reports app is great. It offers a lot more customizability than the standard Shopify reports. Their support is quick to respond, and will even assist in creating reports or specific dimensions. Well worth the money

Murf Electric Bikes
United States
7 months using the app
November 22, 2023

I love this app! It can get a little complicated BUT any time you hit a snag just hit up their support and you’ll have an answer in 24hrs. You can get really deep in the weeds (in a good way) with this app.

Econo Jam Records
United States
About 1 month using the app
December 5, 2023

After trying so many apps - I found one that fits all of my business needs and the support I was given to create a custom report was amazing!

Houston Habitat ReStore
United States
1 day using the app
November 15, 2023

The Better Reports team is amazing! Special thank you's to Claudia, Keanna, Kritesh and Rishika who are always so very helpful!!

Thank you for all of your support.

Cal Spas of Minnesota
United States
7 months using the app
November 23, 2023

Quick, helpful, and resolved my issue with a breeze. Five stars!

Hyperli
South Africa
8 months using the app
October 19, 2023

Really great app. Was struggling with Shopify native reporting for months before learning about this app. The app allows you to look at data many ways. Also their support team is very responsive. I have gone to them many times with questions and requests. They have built custom fields for my business needs. Can't recommend this app enough.

Bare Minerals
United States
3 months using the app
November 3, 2023

My experience with this app has so far been STELLAR. The app is intuitive and easy to use on its own, but if you get stuck the team is extremely responsive and helpful. I was assisted by Keanna in making reports for my finance team twice and it was both fast and easy. Highly recommend!

Northwest Maritime
United States
About 1 month using the app