Anmeldelser (49)

Samlet bedømmelse
2,5
Antal pr. bedømmelsesniveau
  • 35 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 8 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 51 % af bedømmelserne er på 1 stjerner
28. oktober 2024

It works flawlessly. Customer service is always great and on time.

Lynwe Npahima
Slovakiet
44 minutter bruger appen
BigBuy svarede 30. oktober 2024

Dear Lynwe,
Thank you for your comment.
We are delighted to hear that our customer service met your expectations. We are constantly trying to maintain our high standards to keep our clients satisfied.
Don't hesitate to contact us should you have any further questions and queries.
See you soon!

16. februar 2024

Excelente soporte

beautywelove
Tyskland
8 måneder bruger appen
BigBuy svarede 19. februar 2024

Muchas gracias por tu reseña!

Nos llena de alegría saber que nuestro trabajo ha cumplido con tus expectativas y que has quedado satisfecho con tu experiencia. Tus palabras nos motivan a seguir trabajando con dedicación y pasión en lo que hacemos.

Hasta pronto,
el Equipo de BigBuy

Redigeret 30. juli 2022

Its a pity that the carrier names and shipping estimates cannot be translated. This makes the checkout look unprofessional/untrustworthy on non-english websites. Other than that, the app is working fine so far.

Strandshopper.de
Spanien
Cirka 2 år bruger appen
BigBuy svarede 13. juli 2022

Dear Partner,

Thank you for leaving a comment for us, here is BigBuy tech support team!

1) On one side, take in account that our App does not need for any update of plan to be used.

If you are a BigBuy customer, you can use even with Shopify monthly basic plan.

2) On the other side, the warning refers to the automatic calculation of carrier by an external app, you will need to contact Shopify support and ask to activate that option for you.

3) Lastly, please contact us from the following link and we will help you -> https://www.bigbuy.eu/en/contact#tabpanel3

We are at your disposal on our contact area, via chat, via whatsapp and on the phone whenever you need support.

Hope to talk with you soon,
have a great day!

Tech Support Team
BigBuy

2. februar 2022

The app works exactly as expected. Instant syncing ready for Bigbuy products. After installing the application, you need to contact the Shopify support team and they need to activate the application.

Gullebica
USA
Mere end et år bruger appen
BigBuy svarede 12. maj 2022

Dear Gullebica!

Thank you for your feedback.

We are glad to read your comment, we will share it with the rest of the team :)

Always feel free to contact us for any doubt or enquiry.

Best regards,
Support Department
www.bigbuy.eu

Redigeret 15. juni 2023

Excelente plataforma e incrível serviço de apoio aos utilizadores.
Estamos muito satisfeitos.

www.bigtrends.eu
Portugal
Mere end et år bruger appen
BigBuy svarede 20. juni 2023

Prezado,
Muito obrigado pela avaliação positiva!

Ficamos felizes em saber que está satisfeito com a nossa plataforma e serviço de apoio.

Transmitirei sua mensagem à minha companheira que o atendeu. Estamos aqui para ajudar sempre que precisar.

BigBuy

4. september 2023

Great app and professional support team! Highly recommend BigBuy 5*****

Kdeco.ro - Trandafiri Criogenati Nemuritori
Rumænien
Cirka et år bruger appen
BigBuy svarede 6. september 2023

Dear!

Thank you for the fantastic review! We're delighted that you're happy with it. Your support means a lot to us!

Best regards,
BigBuy

13. oktober 2023

It tell you very great product, amazing drop shipping options and brands, really useful if you want to avoid the brand issues and want to sell official stock, these carriers are great carriers, and have great tech and customer service support in multiple languages.

Also their online ecommerce solutions, delivery & service offerings is very impressive and the support with it in both English & Spanish is complete GREAT!!!

I am glad I started my first dropshipping business with Bigbuy, they put me up at the top with my store quality, my curious experiment turned into a profit making business opportunity.

I am well impressed, INDEED I am.

www.techcitystore.com
Spanien
Cirka et år bruger appen
BigBuy svarede 16. oktober 2023

Dear Partner!

Thank you for your review!

We're thrilled to hear that you love our products, dropshipping service, and our customer support in multiple languages.

We're committed to providing the best service and will continue to support your business.

Your success is our priority, and we're here to help.

Thank you for choosing us!
BigBuy

12. februar 2023

Very good customer support. Problem was solved, and good instructions were provided for fixing the issue.

Nettohinta.com
Finland
Cirka et år bruger appen
BigBuy svarede 13. februar 2023

Dear User,

Thank you for your review!

We are glad to hear that you had a good experience working with us and with our support team.

We remain at your disposal at all times.

See you soon,
The BigBuy team

30. december 2022

Desde la tienda de Digisystem doy las gracias a Tommaso por la efectividad y rapidez con la que facilitó y dio solución a la dudas que tenía e hice llegar al departamento de Tech Support de Bigbuy.

Reciba un cordial saludo.

Atentamente Carlos Carrera

Digisystem
Spanien
11 måneder bruger appen
BigBuy svarede 3. januar 2023

Estimado Carlos,

Muchas gracias por su reseña y sus palabras.

Nos alegra saber que valoras muy positivamente la asistencia brindada por nuestro compañero Tommaso, de Tech Support.

Le trasladamos todas tus palabras: ella y todo el equipo de BigBuy siempre estarán encantados de atenderte y de acompañarte en cada etapa de tu experiencia con nosotros.

Hasta pronto,
El team BigBuy

19. juli 2023

Le service client de Bigbuy est juste incroyable. Que ce soit sur whatsapp ou par email, ils ont été très réactifs et m'ont réglé mon soucis d'intégration le plus vite possible. Merci BigBuy !

Techlifepros
Canada
11 måneder bruger appen
BigBuy svarede 21. juli 2023

Thank you for your positive review!

We are thrilled to hear that you had a great experience with our customer service team. We strive to provide excellent support and it's always rewarding to receive such positive feedback. We appreciate your kind words and we're here to assist you whenever you need us.

Thank you for choosing BigBuy!