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It tell you very great product, amazing drop shipping options and brands, really useful if you want to avoid the brand issues and want to sell official stock, these carriers are great carriers, and have great tech and customer service support in multiple languages.
Also their online ecommerce solutions, delivery & service offerings is very impressive and the support with it in both English & Spanish is complete GREAT!!!
I am glad I started my first dropshipping business with Bigbuy, they put me up at the top with my store quality, my curious experiment turned into a profit making business opportunity.
I am well impressed, INDEED I am.
Dear Partner!
Thank you for your review!
We're thrilled to hear that you love our products, dropshipping service, and our customer support in multiple languages.
We're committed to providing the best service and will continue to support your business.
Your success is our priority, and we're here to help.
Thank you for choosing us!
BigBuy
I cannot relate to negative reviews that I’m reading, customer service it’s efficient and with knowledge of their business, you need to do a bit your homework since most of the answer are in the academy. Turnaround is within a couple of hours and the provide with satisfactory answers.
AitnePresents,
Dear Partner,
Thank you for your positive feedback!
We're delighted to hear that you've had a great experience with our customer service team.
We always strive to provide efficient and knowledgeable support.
Your comment about using our Academy is much appreciated, As we're committed to maintaining fast response times and keeping the Academy up-to-date.
Best regards,
BigBuy
Excelente soporte
Muchas gracias por tu reseña!
Nos llena de alegría saber que nuestro trabajo ha cumplido con tus expectativas y que has quedado satisfecho con tu experiencia. Tus palabras nos motivan a seguir trabajando con dedicación y pasión en lo que hacemos.
Hasta pronto,
el Equipo de BigBuy
Its a pity that the carrier names and shipping estimates cannot be translated. This makes the checkout look unprofessional/untrustworthy on non-english websites. Other than that, the app is working fine so far.
Dear Partner,
Thank you for leaving a comment for us, here is BigBuy tech support team!
1) On one side, take in account that our App does not need for any update of plan to be used.
If you are a BigBuy customer, you can use even with Shopify monthly basic plan.
2) On the other side, the warning refers to the automatic calculation of carrier by an external app, you will need to contact Shopify support and ask to activate that option for you.
3) Lastly, please contact us from the following link and we will help you -> https://www.bigbuy.eu/en/contact#tabpanel3
We are at your disposal on our contact area, via chat, via whatsapp and on the phone whenever you need support.
Hope to talk with you soon,
have a great day!
Tech Support Team
BigBuy
The app works exactly as expected. Instant syncing ready for Bigbuy products. After installing the application, you need to contact the Shopify support team and they need to activate the application.
Dear Gullebica!
Thank you for your feedback.
We are glad to read your comment, we will share it with the rest of the team :)
Always feel free to contact us for any doubt or enquiry.
Best regards,
Support Department
www.bigbuy.eu
Excelente plataforma e incrível serviço de apoio aos utilizadores.
Estamos muito satisfeitos.
Prezado,
Muito obrigado pela avaliação positiva!
Ficamos felizes em saber que está satisfeito com a nossa plataforma e serviço de apoio.
Transmitirei sua mensagem à minha companheira que o atendeu. Estamos aqui para ajudar sempre que precisar.
BigBuy
Very good customer support. Problem was solved, and good instructions were provided for fixing the issue.
Dear User,
Thank you for your review!
We are glad to hear that you had a good experience working with us and with our support team.
We remain at your disposal at all times.
See you soon,
The BigBuy team
Desde la tienda de Digisystem doy las gracias a Tommaso por la efectividad y rapidez con la que facilitó y dio solución a la dudas que tenía e hice llegar al departamento de Tech Support de Bigbuy.
Reciba un cordial saludo.
Atentamente Carlos Carrera
Estimado Carlos,
Muchas gracias por su reseña y sus palabras.
Nos alegra saber que valoras muy positivamente la asistencia brindada por nuestro compañero Tommaso, de Tech Support.
Le trasladamos todas tus palabras: ella y todo el equipo de BigBuy siempre estarán encantados de atenderte y de acompañarte en cada etapa de tu experiencia con nosotros.
Hasta pronto,
El team BigBuy
Le service client de Bigbuy est juste incroyable. Que ce soit sur whatsapp ou par email, ils ont été très réactifs et m'ont réglé mon soucis d'intégration le plus vite possible. Merci BigBuy !
Thank you for your positive review!
We are thrilled to hear that you had a great experience with our customer service team. We strive to provide excellent support and it's always rewarding to receive such positive feedback. We appreciate your kind words and we're here to assist you whenever you need us.
Thank you for choosing BigBuy!
App is great working great without any problem. easy to use and the team is always avalibel to reach
Dear Schanka,
Thank you for your review.
We are glad to read that you find the app easy to use. Providing exceptional service to our customers is one of our top priorities and we are happy to have met that expectation.
We appreciate your feedback and if you need anything else, please don't hesitate to reach out to us. Thank you for choosing BigBuy!
Until next time,
The BigBuy Team