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Descripions, names, picture quality is just bad. Support is pointless and not helpful. Prices mostly same as any other electronics shop. Lot of problems.
You pay monthly almost 100€ for what ? Nothing that other suppliers wount give you free.
There own webpage is slow and buggy, very annoying to use. Not user friendly.
Do not recomend!!!
Hello Geeky,
We’re truly sorry to hear that your experience did not meet your expectations. At BigBuy, we are actively working to improve both our service and platform.
We ...
No serious supplier. A stock level of average 16%, 84% OUT OF STOCK for months now. No communication, only vague promises that they are working on a new system. This is absolutely not a serious partner to work with on a dropping shipping basis. We had to stop all our marketing efforts because of their lack of supply. So no sales anymore from our side. We are looking for another supplier.
Would be ...
Hello Flayneshop,
We’re sorry for the inconvenience caused by stock issues. We understand how this has impacted your business, and we truly regret it.
We’re currently ...
We tested BigBuy for a few years and synchronized the products via their MIP to our Shopify store.
+Good support. If we didn’t get a response the same day, we received it the following day.
+The MIP-synchronization with Shopify mostly worked smoothly once we learned the settings.
+Nice that the packing slip was printed with our logo.
+Many product categories.
- Expensive shipping prices, which ...
Dear Doftnoter Thank you for your valuable and constructive feedback. We truly appreciate your respectful comment and have forwarded it to our manager so they can take it ...
Buon pomeriggio,
dopo l’ennesimo problema riscontrato mi vedo costretta a scrivere qui vista la TOTALE ASSENZA DI ASSISTENZA E LA TOTALE MANCANZA DI PROFESSIONALITA' ho un ticket aperto da quasi una settimana e nessuna risoluzione!!! Inoltre avete chiuso anche il canale telefonico!!!
PRETENDO risposte chiare su:
Trasmissione ordini automatica e funzionamento reale
Gestione della “Shop Location”
...
-1, is what i give for BigBuy, they are rubbish, the syncing is not an easy process, the updating is a very long process, when you send them emails, they either take 3+ days to respond or don't respond at all, and when they do eventually respond, it is for an unrelated issue. Yet, they have no issue taking money from your wallet, without any resolution to the problems affecting your inventory. ...
Dear Partner, we are sorry to read your comment.
Regarding the synchronization with Shopify, if you need assistance at any step, please don’t hesitate to contact us—we’re ...
I bought 4 webshops with the hope that…
I bought 4 webshops with the hope that integration with Shopify would be easy and that I would get support and help..
It has now been over 9 months and BigBuy's support is the absolute worst I have ever dealt with and they have refused to help and instead send some stupid training video that must have been for the previous version of what it looked like on ...
Dear partner,
Our Customer Success department does its best to help customers with the onboarding of synchronized sales channels through our services.
We remind you that on ...
Der Connector funktioniert nicht so wie er ursprünglich sollte. Auch wird dieser nicht mehr überarbeitet.
Very bad customer service, not punctual staff, high prices and very very bad Multi-Channel Integration Platform.I'm waiting three weeks for someone to help me, but until today no one has helped me, I even called BigBuy customer service, but still no answer
Dear partner,
We are sorry to hear that.
Our Technical team requested the access to your shop on the 17/10, however, you never confirm and accept it.
To be able to check your ...
I can not connect my store without upgrading the plan, even tho i followed all the guides they have, even videoguides. Nothing works.
Dear @Til Kjøkkenet ,
We kindly inform you that you can connect your shop without upgrading your Shopify plan. To ensure a smooth setup, we kindly ask you to open a ticket ...
Bigbuy est une arnaque !
Ne travaillez pas avec eux !
C'est pas une entreprise sérieuse !
MODIF: Et une reponse qui ne reponds absolument pas ! Ca prouve que l'humain a été remplacé par l'IA...
Bonjour, Nous sommes désolés que votre expérience n'ait pas été satisfaisante.
Chez BigBuy, nous nous efforçons d'offrir un service de qualité et nous sommes désolés de ne ...