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2025년 5월 19일

Descripions, names, picture quality is just bad. Support is pointless and not helpful. Prices mostly same as any other electronics shop. Lot of problems.
You pay monthly almost 100€ for what ? Nothing that other suppliers wount give you free.
There own webpage is slow and buggy, very annoying to use. Not user friendly.

Do not recomend!!!

Geeky
에스토니아
앱 사용 기간 8개월
답글 BigBuy개 2025년 5월 26일

Hello Geeky,

We’re truly sorry to hear that your experience did not meet your expectations. At BigBuy, we are actively working to improve both our service and platform.

We ...

2025년 5월 9일

No serious supplier. A stock level of average 16%, 84% OUT OF STOCK for months now. No communication, only vague promises that they are working on a new system. This is absolutely not a serious partner to work with on a dropping shipping basis. We had to stop all our marketing efforts because of their lack of supply. So no sales anymore from our side. We are looking for another supplier.
Would be ...

FLAYNEshop
네덜란드
앱 사용 기간 9개월
답글 BigBuy개 2025년 5월 26일

Hello Flayneshop,

We’re sorry for the inconvenience caused by stock issues. We understand how this has impacted your business, and we truly regret it.

We’re currently ...

2025년 3월 19일

We tested BigBuy for a few years and synchronized the products via their MIP to our Shopify store.

+Good support. If we didn’t get a response the same day, we received it the following day.

+The MIP-synchronization with Shopify mostly worked smoothly once we learned the settings.

+Nice that the packing slip was printed with our logo.

+Many product categories.

- Expensive shipping prices, which ...

Doftnoter
스웨덴
앱 사용 기간 거의 2년
답글 BigBuy개 2025년 4월 17일

Dear Doftnoter Thank you for your valuable and constructive feedback. We truly appreciate your respectful comment and have forwarded it to our manager so they can take it ...

2025년 6월 12일

Buon pomeriggio,
dopo l’ennesimo problema riscontrato mi vedo costretta a scrivere qui vista la TOTALE ASSENZA DI ASSISTENZA E LA TOTALE MANCANZA DI PROFESSIONALITA' ho un ticket aperto da quasi una settimana e nessuna risoluzione!!! Inoltre avete chiuso anche il canale telefonico!!!

PRETENDO risposte chiare su:

Trasmissione ordini automatica e funzionamento reale

Gestione della “Shop Location”

...

BiZa Pets
이탈리아
앱 사용 기간 9일
2025년 1월 14일에 편집됨

-1, is what i give for BigBuy, they are rubbish, the syncing is not an easy process, the updating is a very long process, when you send them emails, they either take 3+ days to respond or don't respond at all, and when they do eventually respond, it is for an unrelated issue. Yet, they have no issue taking money from your wallet, without any resolution to the problems affecting your inventory. ...

AUTO GREENE
영국
앱 사용 기간 4개월
답글 BigBuy개 2025년 1월 9일

Dear Partner, we are sorry to read your comment.

Regarding the synchronization with Shopify, if you need assistance at any step, please don’t hesitate to contact us—we’re ...

2024년 9월 30일

I bought 4 webshops with the hope that…
I bought 4 webshops with the hope that integration with Shopify would be easy and that I would get support and help..

It has now been over 9 months and BigBuy's support is the absolute worst I have ever dealt with and they have refused to help and instead send some stupid training video that must have been for the previous version of what it looked like on ...

bodpoq
스웨덴
앱 사용 기간 6개월
답글 BigBuy개 2024년 10월 29일

Dear partner,

Our Customer Success department does its best to help customers with the onboarding of synchronized sales channels through our services.
We remind you that on ...

2025년 6월 2일

Der Connector funktioniert nicht so wie er ursprünglich sollte. Auch wird dieser nicht mehr überarbeitet.

Trendsgetter
독일
앱 사용 기간 대략 2년
2024년 10월 15일

Very bad customer service, not punctual staff, high prices and very very bad Multi-Channel Integration Platform.I'm waiting three weeks for someone to help me, but until today no one has helped me, I even called BigBuy customer service, but still no answer

Segod
스웨덴
앱 사용 기간 23일
답글 BigBuy개 2024년 10월 29일

Dear partner,

We are sorry to hear that.

Our Technical team requested the access to your shop on the 17/10, however, you never confirm and accept it.
To be able to check your ...

2025년 2월 18일

I can not connect my store without upgrading the plan, even tho i followed all the guides they have, even videoguides. Nothing works.

Til Kjøkkenet
노르웨이
앱 사용 기간 6일
답글 BigBuy개 2025년 2월 24일

Dear @Til Kjøkkenet ,

We kindly inform you that you can connect your shop without upgrading your Shopify plan. To ensure a smooth setup, we kindly ask you to open a ticket ...

2025년 4월 19일에 편집됨

Bigbuy est une arnaque !
Ne travaillez pas avec eux !

C'est pas une entreprise sérieuse !

MODIF: Et une reponse qui ne reponds absolument pas ! Ca prouve que l'humain a été remplacé par l'IA...

Brikoneo
프랑스
앱 사용 기간 대략 2년
답글 BigBuy개 2025년 4월 17일

Bonjour, Nous sommes désolés que votre expérience n'ait pas été satisfaisante.

Chez BigBuy, nous nous efforçons d'offrir un service de qualité et nous sommes désolés de ne ...